Role Overview

The Senior Enterprise Network Engineer is a senior individual contributor on Richweb’s Enterprise Network Engineering team, serving as a technical authority for enterprise networking design and delivery. This role is hands-on and technical first, with direct involvement in customer-facing project work alongside the sales team. This role will report to the Richweb CTO.

At Richweb, we believe the best engineers do their best work when they're trusted, challenged, and surrounded by people who take the craft seriously. Based in Richmond, Virginia, we partner with SMB and enterprise clients to design and operate the networks their businesses run on. If you want to stay close to the technology, skip the corporate ladder, and have your fingerprints on work that matters — you'll fit right in.

On a typical day, this role may include building network designs, working through complex troubleshooting on customer networks, leading change reviews, and hands-on configuration or validation for high-impact work. The role is regularly involved in deep technical escalations and ensures solutions are operationally sound and well documented. Most work is performed in small teams in partnership with our customers. A collaborative staff and supportive work environment are Richweb’s foundation for a company with a proven problem solving and learning culture.

The position is responsible for maintaining enterprise network architecture and ensuring operational success of post deployment for our customers.

This is a hands-on technical role for someone who enjoys staying close to the technology and wants direct involvement in how enterprise networking is designed, sold, and delivered.

Key Responsibilities

· Act as a senior technical escalation point for complex network issues and critical incidents

· Share knowledge with and help develop less experienced engineers on the team

· Set the division standard for documentation

· Design and operate SMB and enterprise networks

o Core Routing Services (BGP, ASN Management, OSPF, ISIS, MPLS)

o EVPN-VXLAN networks for campus and datacenter

o Traditional Campus Networks

o Edge and Branch Firewall Design

o Network as Service

· Help design core network services (DHCP, DNS, IPAM)

· Drive automation and operational consistency post network installation

· Lead enterprise networking discovery for new clients.

· Work with sales team to build and maintain the product list

· Work with sales to design solutions for enterprise customers

Required Skills: Highly Experienced or Expert Level

· New Generation Firewalls: Deep experience with Palo Alto Networks NGFWs, including policy design, NAT, App-ID, User-ID, SSL inspection, Threat Prevention, and operational troubleshooting

· Proven experience designing, implementing, and operating EVPN-VXLAN fabrics (campus and/or data center)

· Experience integrating network services with security, systems, and application teams

o Example: NAC and Micro-segmentation deployments

Other Expected Capabilities

· Hands-on experience with Juniper QFX, EX, SRX and MX platforms

· Hands-on knowledge of enterprise routing protocols (BGP, OSPF, IS-IS) and large-scale Layer 2/Layer 3 designs

· Strong understanding of modern enterprise/campus network architectures

· Experience deploying and operating Juniper Mist or other wireless networks and network management platform.

· Strong operational knowledge of core network services, including:

o DHCP (ISC DHCP/Kea and Windows DHCP)

o DNS (BIND and Windows DNS)

o IP Address Management (IPAM)

· Advanced troubleshooting skills across Layer 2 through Layer 7 in complex production environments

· Ability to leverage automation to improve consistency, reduce manual work, and increase operational reliability

· Proven experience acting as a technical escalation point for critical incidents and complex network issues

· Willingness to share knowledge and help develop other engineers through design reviews, troubleshooting walk-throughs, and day-to-day collaboration

· Strong documentation skills, including network designs, runbooks, and operational procedures

· Experience working in MSP or service provider environment

Preferred Skills and Certs

· JNCIP / JNCIE-Enterprise

· Wireless Deployment experience in Mist, Aruba or other wireless platforms

· Proxmox VE experience, including deployment, support, and administration

· Working knowledge of Active Directory (on-premise) and Microsoft Entra ID, including how they interact with network infrastructure and authentication.

· Experience or strong familiarity with network automation, including:

o Python

o Ansible or similar automation frameworks

o Git-based version control workflows

o Use of APIs and programmatic interfaces

· Strong Linux and Linux networking experience, with hands-on familiarity with Debian-based distributions (Debian/Devuan)

Pay: $120,000.00 - $140,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Retirement plan

Work Location: In person