We're looking for a detail-oriented Quality Assurance Analyst to join our Development team and play a critical role in delivering high-quality software that our clients depend on every day.

If you're passionate about software quality, enjoy solving complex problems, and thrive in a collaborative Agile environment, we'd love to hear from you.

What You'll Do

As a Quality Assurance Analyst, you'll work closely with developers, product owners, and business stakeholders to ensure our software products are reliable, intuitive, and ready for release.

Key Responsibilities:

• Review software requirements, technical specifications, and design documentation to develop effective testing strategies.
• Create, maintain, and execute comprehensive test plans and test cases.
• Perform functional, regression, integration, and user acceptance testing.
• Identify, document, prioritize, and track software defects through resolution.
• Validate bug fixes and verify successful implementation prior to software releases.
• Collaborate with Development and Product teams to improve software quality throughout the development lifecycle.
• Support business stakeholders during User Acceptance Testing (UAT) and assist with issue resolution.
• Utilize browser developer tools, APIs, databases, and system logs to investigate software issues.
• Participate in Agile ceremonies, functional reviews, and continuous improvement initiatives.
• Communicate testing results and project status clearly with technical and non-technical stakeholders.
• Recommend process improvements that enhance software quality and team efficiency.
• Perform other related duties as assigned.

What You'll Bring

Required Qualifications:

• Bachelor's degree in Computer Science, Computer Engineering, or a related field.
• 3-5 years of experience in Software Quality Assurance or Software Testing.
• Strong understanding of software testing methodologies, defect lifecycle management, and QA best practices.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Self-motivated with a collaborative, team-first mindset.

Preferred Experience:

Experience with one or more of the following is highly desirable:

• Payroll, HCM, HRIS, CRM, or business software applications
• Agile/Scrum software development environments
• Jira, Xray, Azure DevOps
• SQL Server and SQL query writing
• REST API testing using Postman or Swagger
• Browser Developer Tools
• IIS, Windows Server, and Web APIs
• Test automation tools and frameworks
• Git or Azure DevOps repositories
• Test data creation and management
• Reviewing application, web server, and system logs for troubleshooting
• Responsive web application testing

What Makes You Successful

The ideal candidate:

• Takes ownership of their work and consistently delivers high-quality results.
• Has a passion for technology and continuous learning.
• Looks for opportunities to improve processes and challenge the status quo.
• Builds strong relationships through collaboration and communication.
• Demonstrates integrity, accountability, and professionalism.
• Adapts quickly to changing priorities and evolving technology.
• Enjoys solving problems and finding innovative solutions.
• Maintains a strong focus on quality while balancing deadlines and business needs.