Position Summary:
The Project Coordinator supports Red River’s Professional Services Project Management Office by independently managing low-complexity customer projects while supporting operational workflows that improve project delivery efficiency across the PMO. This role is responsible for managing lower-complexity projects from project intake through closeout, ensuring consistent communication, documentation, scheduling coordination, and adherence to processes. Projects assigned to this role typically follow structured and repeatable delivery models with lower execution risk and limited technical complexity. In addition to managing assigned projects, this role supports project setup, documentation governance, Managed Services transitions, and project closeout activities that help increase delivery efficiency for Project Managers and Senior Project Managers. The Project Coordinator serves as an entry point into Red River’s project management career path and is expected to develop strong execution discipline, communication skills, and operational knowledge of Red River’s delivery processes.

Primary Position Tasks:

• Manage assigned low-complexity projects throughout the project lifecycle from intake through closeout
• Coordinate customer scheduling, meetings, and project communications for assigned projects
• Build and maintain project records within approved project management systems
• Review project intake documentation including Statements of Work, LOEs, purchase orders, and supporting documentation
• Create project setup documentation and maintain project documentation repositories
• Support project scheduling and execution readiness activities for assigned projects
• Track project progress, risks, action items, and deliverables
• Coordinate customer acceptance documentation and project closeout activities
• Support Managed Services transition activities for qualifying projects
• Provide execution support to Project Managers and Senior Project Managers during large deployment events when needed
• Escalate project risks, scope increases, or complexity changes to PMO leadership when appropriate
• Maintain adherence to Red River PMO processes, documentation standards, and operational procedures
• Support continuous improvement initiatives across project workflows
• Other business duties as assigned

Success Criteria:

• Projects are delivered on time and within scope expectations
• Project documentation is accurate, complete, and stored properly
• Project setup activities are completed accurately and efficiently
• Managed Services transitions are completed with minimal delays
• Project closeout activities are completed on time
• Risks are escalated appropriately
• Customers and internal stakeholders receive consistent communication throughout project execution.

Minimum Education/Certification/Experience Requirements:

• 1–3 years of project coordination, project support, operations coordination, or related experience
• Bachelor’s degree in business, technology, or related field preferred, or equivalent professional experience
• Experience working with project tracking systems, Microsoft Office tools, and collaboration platforms
• CAPM certification is preferred but not required

Preferred Education/Certification/Experience:

• Experience supporting technical projects or professional services organizations
• Experience working in customer-facing coordination roles
• Familiarity with technology deployment projects is preferred

Knowledge, Skills and Abilities:

• Proficient with SharePoint, MS Excel, MS Word, MS PowerPoint, MS Project, and ProjectManager.com.
• Strong organizational skills
• Strong written and verbal communication skills
• Ability to manage multiple smaller projects simultaneously
• Strong attention to detail
• Ability to follow structured processes
• Strong documentation discipline
• Ability to escalate issues appropriately
• Ability to work effectively with customers, engineers, vendors, and internal teams
• Ability to manage multiple tasks and priorities within structured project environments

Essential Elements (Mental; Physical; Equipment used):

This position is an office position that requires remaining in a stationary position for multiple hours throughout the workday.

This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.

Special Requirements:
This position may require limited travel to customer sites, Red River offices, or partner locations as needed.

Travel is expected to be minimal and based on project requirements.

Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).

EOE M/F/DISABLED/Vet

Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.

In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact accommodation@redriver.com. PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.

Red River does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.