Title: Application Analyst IV
Structure: 12 Month Contract
Location: Charlotte, NC (3 days onsite)
Pay: 70/hr
Client: A major U.S. electric and gas utility company

Position Summary:
Brooksource is looking for someone who can provide technical and operational support for our client’s internal password management tool and power systems platform supporting both centralized systems and field-based laptop deployments. The position focuses on application support, infrastructure administration, secure authentication (TLS/mTLS), and data troubleshooting in a NERC CIP-regulated environment.

Key Responsibilities:

• Support PSC Central Core and PSC Local (field laptops)
• Troubleshoot:
• Sync failures
• Authentication/connectivity issues
• Application performance problems
• Analyze logs, services, and data flows to determine root cause
• Support web applications, APIs, and client-side (PWA) components
• Troubleshoot integration and data flow between internal password management tool, power systems platform, and related systems
• Administer Windows Server environments
• Manage services, jobs, monitoring, deployments, and patching
• Support TLS/mTLS and certificate-based authentication
• Manage certificate installation, renewal, and validation
• Support service accounts (including gMSA)
• Troubleshoot authentication and certificate trust issues
• Ensure compliance with NERC CIP and security standards
• Support SQL Server databases and data validation
• Troubleshoot data inconsistencies and sync issues
• Execute test scenarios and support validation activities
• Use PowerShell/Python for automation and troubleshooting
• Work with Cybersecurity, Infrastructure, and business stakeholders

Required Skills:

• Enterprise application support and troubleshooting
• Windows Server administration
• TLS/mTLS and certificate troubleshooting
• Active Directory and service accounts
• SQL Server (queries, data validation)
• Networking fundamentals (IPs, ports, secure communication)
• Testing and validation experience
• PowerShell and/or Python scripting
• Experience in secure or regulated environments
• Strong communication and collaboration skills

Preferred Skills:

• Power systems platforms
• PKI / certificate lifecycle management
• API integration and troubleshooting
• Data integration platforms (e.g., Aspen Data Mart)
• Automation frameworks
• Progressive Web Applications (PWA)
• NERC CIP / utility industry experience
• qTest or similar QA tools

Education & Experience:

• Bachelor’s degree (or equivalent experience)
• 5–8+ years relevant experience

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO: We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression,national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity,alignment with market data, applicable bargaining agreement (if any), or other law.

Pay: $70.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Vision insurance

Work Location: Hybrid remote in Charlotte, NC 28206