Global Operations

Business Operations Project Intern, Content Operations (TikTok-Operations-Operations Efficiency) - 2026 Start (BS/MS)

Location
:

Los Angeles

Employment Type
:

Intern

Job Code
:

A49249A

Responsibilities

About the team:
Join our Content Operations team and play a vital role in empowering entertainment/sports/publishing creators and partners around the world! We focus on enhancing the experience of creating Professionally Generated Content (PGC) on our platform, driving creativity and innovation in the short-video space. If you're passionate for the content industry, have a drive to build innovative products, and enjoy building global connections, this role is for you.

This role sits within the Operations Efficiency team, which seeks to drive effectiveness and efficiency of Ops programs and management by standardizing best practice, diagnosing and solving global underperformance and supplementing our strategies with external insight & rigour.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

About the Internship:
TikTok's internship program offers students real-world exposure and hands-on experience in a fast-paced, dynamic industry. You’ll participate in impactful projects, development workshops, and social events, all while building core professional skills. This is your opportunity to contribute meaningfully and explore a potential career path with us.

Responsibilities:
As a Content Operations intern focusing on Business Operations, you will:

• Build and drive the Content Operations team's centralized infrastructure (i.e. content programs calendar, recap repositories, OKR/budget guides, etc.), which can be referenced across Ops, PGC, and Cross-Functional (XFN) teams.
• Ideate and develop the future roadmap for business enablement through the centralized infrastructure, revieing usage requirements and operational workflows across the organization
• Build functionality & partner with XFN teams to build key operational infrastructure, as well as build local workflows and develop Standard Operating Procedures (SOPs) for the regular updates of key documents.
• Review and learn about the operations of the PGC, Ops, and XFN organizations, building critical workflows tied to impact and results.

Qualifications

Minimum Qualifications:

• Currently pursuing a Bachelor's degree
• Proven ability to manage multiple projects simultaneously while maintaining exceptional attention to detail.
• Strong analytical and problem-solving skills, with a track record of using data to inform decisions and improve processes.
• Excellent organizational skills with a demonstrated ability to build, manage, and optimize operational workflows.
• Strong written and verbal communication skills, with the ability to distill complex processes into clear documentation and SOPs.

Preferred Qualifications:

• Prior internship or project experience in Operations, Project Management, Strategy, or Business Enablement within the tech, media, or entertainment industry.
• Strong interest in collaborating cross-functionally across different departments (e.g., product, marketing, content).
• Deep understanding of the digital content ecosystem, creator economy, and current trends on platforms like TikTok.
• A proactive, self-starter mentality with the ability to thrive in a fast-paced, ambiguous, and rapidly evolving environment.

Job Information

【For Pay Transparency】Compensation Description (Hourly) - Campus Intern

The hourly rate range for this position in the selected city is $23.75- $23.75.

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Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.

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The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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For Los Angeles County (unincorporated) Candidates:
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

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1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

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2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

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3. Exercising sound judgment.

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About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

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Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

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Diversity & Inclusion

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

https://tinyurl.com/RA-request