Role description

Job Title: IVR .NET Developer

Location: New Jersey

Experience Level: 5-10 years

Job Description:

We are looking for a seasoned IVR .NET Developer to join our dynamic team in New Jersey. The ideal candidate will be responsible for designing and implementing AI/NLP-driven IVR and voice interaction solutions. The successful candidate will demonstrate strong technical expertise in .NET, Python, NodeJS and have experience with API integration, Cloud Services, and Monitoring & Troubleshooting.

Responsibilities:

1. Design, develop and implement AI/NLP-driven IVR and voice interaction solutions.
2. Integrate IVR platforms with backend services and data systems.
3. Ensure the reliability and quality of customer experience.
4. Collaborate with cross-functional teams to understand requirements and implement solutions.
5. Develop and maintain software documentation.
6. Monitor system performance, troubleshoot issues, and ensure system availability.
7. Participate in the entire application lifecycle, focusing on coding, debugging, and testing.
8. Stay up-to-date with emerging technologies and industry trends.

Skills and Qualifications:

1. Bachelor’s degree in Computer Science, Information Technology, or a related field.
2. 5-10 years of proven experience as an IVR Developer, .NET Developer, or similar role.
3. Strong knowledge of .NET, Python, and NodeJS.
4. Experience with API Integration, Cloud Services, and Monitoring & Troubleshooting.
5. Experience with IVR Platforms and Voice Bots.
6. Proficiency in NLP/NLU technologies.
7. Exceptional problem-solving skills and attention to detail.
8. Excellent communication and teamwork skills.
9. Ability to work independently and manage multiple tasks simultaneously.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

Skills

About RCG Global Services
At Myridius, we transform the way businesses operate. Formerly known as RCG Global Services, our more than 50 years of expertise now drive a new vision—propelling organizations through the rapidly evolving landscapes of technology and business. We offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation, addressing the unique challenges each industry faces. Our integration of cutting-edge technology with deep domain knowledge enables businesses to seize new opportunities, drive significant growth, and maintain a competitive edge in the global market. Our commitment is not just to meet expectations but to exceed them, ensuring measurable impact and fostering sustainable innovation. The success of Myridius is directly tied to the breakthroughs achieved by our clients. Together, we co-create solutions that not only solve today’s challenges but also anticipate future trends. At Myridius, we go beyond typical service delivery. We craft transformative outcomes that help businesses not just adapt, but thrive in a world of continuous change. Discover how Myridius can elevate your business to new heights of innovation. Visit us at www.myridius.com and start leading the change.