Exceptional Written Communication Strong written English with impeccable grammar, spelling, and a knack for explaining technical troubleshooting steps in a warm……
Support analysis of trends and help identify potential drivers behind changes in performance. Track key payment and chargeback metrics (e.g., dispute volume,……
Receives inbound customer service calls and e-mails, answering claims questions in regards to claim status, verification of eligibility/benefits, billing and……
The Credit Processor diligently follows the workflows established to properly research, analyze and resolve undistributed and credit transactions within the……
Process incoming payments, including credit card, ACH, direct payments, mailed payments, and wire transfers. Pick up, sort, and distribute incoming mail.…
Process loan servicing transactions, including UCC filings, transfers, and account updates. Handle payments, refunds, and reconciliation with a high level of……
Proven ability to *design and execute test scenarios* covering sales, returns, exchanges, refunds, promotions, discounts, tax calculations, and multiple tender……
Process special claim payments for designated client programs. Process returned checks, personal checks, undeliverable checks, stale-dated checks, and requests……
Support implementation and optimization of systems, reporting tools, and workflow automation initiatives. Bachelor’s degree in Accounting, Finance, Business……
Associate’s degree in Accounting, Finance, or related field; Bachelor’s preferred. This role helps keep our books accurate and our cash moving—creating customer……
Mobile POS (mPOS) experience with solutions such as tablet-based POS, mobile card readers, and associate-facing mobile checkout tools used in retail and field……
It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI,……
Out of state candidates must be willing to relocate to Minnesota at their own expense. Liaison, coordination with, and training of University departments on……
This senior individual contributor role calls for a payments specialist who can operate independently across complex internal and external stakeholder groups,……
Skill Required/Desired Amount of Experience Exp. as a Business Analyst or Technical Business Analyst, with a strong focus on credit card or digital payments……
Review deadlines for submission, review and certifications of state reporting. Balance cash to PAS and cash log. Review Payment Batches for unapplied payments.…
Review deadlines for submission, review and certifications of state reporting. Balance cash to PAS and cash log. Review Payment Batches for unapplied payments.…
Assists in answering phones; including resolving issues when possible, routing calls and taking messages. Assist in answering the phones and Student Accounts……
Supporting customers (and suppliers) through outbound and inbound phone calls to resolve unprocessed or unsettled transactions. Conduct training with new hires.…
Support go-live activities, post-implementation monitoring, and production incident resolution related to payment systems. Tools: MS Office Suite, Miro, ADO.…
Job duties include: bill accounts according to established policies and procedures within time frames, responsible for billing Hospital, Physician, Outpatient,……
Our employees are expected to protect the privacy of all PHI in accordance with Health Advocates’ privacy policies and procedures and as required by state and……
Part-Time Customer Service Agent for a Consumer Goods E-commerce Company
Remote
$4.00 Per Hour (Employer provided)
Is your resume a good match?
Use AI to find out how well the skills on your resume fit this job description.
MRF 383891
Is This YOU? Then We Want to Meet You!
We are seeking a responsive, techsavvy, and empathetic professional to join our team. In this fully remote role, you will manage incoming customer inquiries through textbased digital channels including live chat, email, and SMS. You will work within our support suite to handle tickets efficiently, manage subscription accounts, and ensure high customer satisfaction.
Requirements
Written Ticket Resolution
Respond promptly to customer inquiries via email, live chat, and
SMS regarding order statuses, delivery timelines, and product information.
Modern Support Tools
Use our helpdesk dashboard to track, tag, and swiftly resolve incoming
tickets.
Account & Subscription Support
Assist customers remotely with modifying active orders, updating delivery frequencies, adjusting billing details, and processing refunds or returns.
Proactively flag and report recurring customer friction points or dashboard bugs to the E
commerce Operations team to improve backend systems.
CrossDepartment Communication
Coordinate virtually via internal team messaging platforms (e.g., Slack/Teams) with fulfillment and logistics teams to resolve complex order discrepancies.
Your Mission Will Be To
Experience 1–2 years of experience in a digital customer service or textbased support role, preferably within a remote, e
commerce, or D2C environment.
Exceptional Written Communication
Strong written English with impeccable grammar, spelling, and a knack for explaining technical troubleshooting steps in a warm, clear, and helpful tone.
Home Office Setup A quiet dedicated workspace, a reliable high
speed internet connection, and comfort working independently in a remote team structure.
Tech Literacy Comfortable navigating cloudbased helpdesk software, ecommerce platforms,CRM dashboards, and multi
channel text communication tools.
Tech Checklist – Gotta Have It!
A reliable computer (at least with an i5 processor) and a stable high
speed internet connection.
A quiet, cozy workspace to handle calls and chats like a pro.
Flexible with work schedule.
Note ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
Hiring Budget $4 USD/hr
Working Condition Parttime
Schedule WednesdayFriday 12pm 4pm EST. Ability to commit to a consistent 20hour weekly schedule (4 hours per day), which may include occasional weekend morning digital queue coverage.
The minimum salary is $4.00 and the max salary is $4.00.
$4.00/hr (Employer provided)
Remote
If an employer includes a salary or salary range on their job, we display it as "Employer Provided". If a job has no salary data, Glassdoor displays a "Glassdoor Estimate" if available. To learn more about "Glassdoor Estimates," see our FAQ page.
Working here doesn’t have to be a secret
Sign in to browse authentic reviews, anonymous ratings and salary data before you apply.