Purpose/Description-

• Interacts with patients, families, and visitors appropriately and professionally. Registers outpatients, inpatient and Emergency Department patients. Collects patient demographic and insurance information accurately and enters information into the computer. Accurately completes all registration forms, and distributes information to ancillary departments.

Education and Experience-

Education:

• High School diploma, or equivalent.

Experience:

• (1) Year of experience where the primary function of the position was patient admissions or patient registration in a hospital or healthcare facility.

Duties and Responsibilities-

Essential Duties:

• Interacts with and greets patients, families, and visitors in an appropriate and professional manner.
• Registers all patient types, and collects demographics and insurance information to ensure accurate patient record, and correct billing information.
• Distributes forms and consents to appropriate departments
• Obtains and interprets insurance benefits and prior authorization.
• Applies benefit information to determine patient copays/patient responsibility.
• Answers the telephone in courteous and professional manner
• Processes daily bank deposits, maintains cash drawer, accepts patient payments and writes up receipts.
• Understands use and disclosure of protected health information, or PHI.
• Other duties as assigned

Mission:

• The Admitting Clerk will be expected to uphold the mission statement and values of Coquille Valley Hospital. He/she is expected and encouraged to continue to learn by experiencing procedures by observation, or interacting with other staff and seminars as available.

Coquille Valley Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Coquille Valley Hospital complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Coquille Valley Hospital expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Coquille Valley Hospital’s employees to perform their job duties may result in discipline up to and including discharge.