Title: Senior Property Manager

Reports To: Ownership / Executive Team

Direct Reports: Property Manager, Property Administrator, Service Staff

FLSA Status: Exempt

Job Overview

The Senior Property Manager is responsible for the comprehensive management of a diverse property portfolio, encompassing commercial, retail, and hospitality assets. This role provides high-level financial, operational, and legal oversight, while also mentoring and supervising property management staff. The Senior Property Manager is expected to balance strategic decision-making with hands-on execution, ensuring tenant satisfaction, compliance, and long-term asset growth.

Key Responsibilities

Financial Oversight & Reporting

• Approve and monitor Property Management fees (Commercial, Retail, Sales Tax Reports, Percentage Rent).

• Approve internal billing allocations (HCDM vs. Commercial, HCDM vs. Retail).

• Review income statements, variance reports, and operating budgets.

• Oversee Iron Fire payouts, budgets, and reconciliations.

• Prepare, review, and approve CAM estimates, CAM letters, and CAM reconciliations.

• Manage annual budgets and provide accurate financial reporting to ownership.

Leasing & Revenue Management

• Lead leasing activities including property showings, LOIs, negotiations, and lease draft reviews.

• Manage lease renewals, amendments, terminations, and income projections.

• Draft and review letter agreements as needed.

• Oversee Yardi and LoopNet database management.

Legal, Compliance & Risk Management

• Manage legal cases, disputes, and claims related to the property portfolio.

• Draft and review legal documents in coordination with ownership and counsel.

• Review and submit property taxes and property insurance for payment and compliance.

• Ensure adherence to local, state, and federal property regulations.

Vendor, Broker & Capital Projects

• Manage broker relationships and oversee property exchanges.

• Direct capital projects including bidding, approval, oversight, and final review.

• Supervise vendor negotiations, competitively bid service agreements, and ensure quality service delivery.

Tenant & Stakeholder Relations

• Foster long-term tenant relationships and oversee tenant satisfaction initiatives.

• Handle escalated tenant issues and ensure timely resolution.

• Partner with community leaders, city officials, and stakeholders on property and community-related matters.

Leadership & Team Oversight

• Lead, mentor, and support Property Managers, Administrators, and service staff.

• Set department goals, provide training, and ensure accountability across the property management team.

• Serve as the key liaison between ownership and property management operations.

SteelCraft Portfolio Oversight

• Direct SteelCraft operations and the operations team.

• Oversee event management including campaigns, events, partnerships, reservations, and buyouts.

• Manage all facets of SteelCraft marketing and promotional campaigns.

• Supervise off-duty security and facility support teams (GG + BF).

Qualifications

• 10–15 years of progressive property management experience across commercial, retail, and/or hospitality portfolios.

• Strong financial acumen with expertise in budgeting, variance reporting, and CAM reconciliation.

• Demonstrated experience in lease negotiations, legal document review, and broker/vendor management.

• Supervisory experience with ability to mentor, coach, and lead property management staff.

• Excellent communication, negotiation, and relationship management skills.

• Proficiency in Microsoft Office Suite; experience with Yardi Breeze strongly preferred.

• Bachelor’s degree in Business, Real Estate, or related field strongly preferred.

• Valid California Driver’s License required.

Logistics & Benefits

• Full-time, standard operating hours of 8am–5pm

• Nights/Weekends/On-call as needed

• Onsite at HQ and routine travel throughout LA and Orange Counties

• Compensation: $110,000 – $130,000 annually (DOE)

• Company phone & monthly auto allowance

• Health, Dental, Vision Insurance

• 401K with Company Match

• PTO + Section 125 Plan & Flexible Spending Accounts

How We Determine What We Pay

Howard CDM determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.

For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.

Howard CDM is an Equal Opportunity Employer; employment with Howard CDM is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, any other legally protected status, or any combination of those characteristics or statuses.

All offers of employment at Howard CDM are contingent upon clear results of a thorough background check, drug screen, and your ability to provide proof of eligibility to work in the US.

Employment with Howard CDM is at will. This means your employment is for an indefinite period of time and it is subject to termination by you or Howard CDM, with or without cause, with or without notice, and at any time. Nothing in this policy or any other policy of Howard CDM shall be interpreted to be in conflict with or to eliminate or modify in any way, the at-will employment status of Howard CDM employees.