Lead Enterprise Network Transformation

• Drive the modernization of Gap Inc.’s global network ecosystem across stores, campuses, supply chain, data centers, and cloud platforms.
• Lead strategic initiatives including store network modernization, infrastructure-as-code adoption, cloud network standardization, and data center exit programs.
• Evolve the organization from traditional network operations toward an automation-first, platform engineering, and SRE-aligned operating model.

Define Network Engineering Strategy & Architecture

• Establish and execute multi-year network and connectivity strategies aligned with Gap Inc.’s technology and business priorities.
• Lead architecture and engineering decisions across enterprise WAN/LAN/Wi-Fi, cloud networking, SD-WAN, telecom/voice, observability, and network automation platforms.
• Partner with cloud, platform, and security engineering teams to build scalable, resilient, and secure infrastructure capabilities.

Drive Engineering Excellence & Automation

• Champion Infrastructure as Code (IaC), automation, self-service enablement, and standardized engineering practices.
• Improve network resiliency, operational efficiency, service observability, and incident response capabilities through modern engineering approaches and tooling.

• Establish measurable operational KPIs and engineering metrics focused on reliability, availability, performance, and customer experience.

Partner Across Technology Organizations

• Collaborate closely with Product Engineering, Store Technology, Infrastructure, Security, and Operations teams to support business-critical retail and digital initiatives.
• Serve as a trusted technical leader and advisor across infrastructure modernization and cloud transformation efforts.
• Influence architectural standards, engineering roadmaps, and enterprise technology decisions across the organization.

Build and Lead High-Performing Teams

• Lead, mentor, and develop a globally distributed engineering organization, including managers and senior engineers.
• Foster a culture of accountability, innovation, inclusion, continuous learning, and engineering excellence.
• Build scalable operating models leveraging internal teams, strategic vendors, and managed service partners.

Operational Leadership

• Ensure highly available and secure network services supporting enterprise operations and customer-facing retail experiences.
• Lead major incident response and critical escalation management when necessary.
• Drive continuous improvement across operational processes, change management, and service delivery practices.