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First American Bank
3.7
Level III Software Support Engineer
Elk Grove Village, IL
$100K - $120K (Employer provided)
Ability to relay technical information to both technical and non-technical personnel. This position is responsible for handling second level support calls as……
30d+
support engineer jobs in Elk Grove Village, IL Elk Grove Village, IL jobs First American Bank jobs in Elk Grove Village, IL
First American Bank salaries support engineer salaries in Elk Grove Village, IL
Employee reviews at First American Bank First American Bank interview experience Working at First American Bank
FUJIFILM
3.6
Sr Tech Support Engineer MI -1
Remote
Engineers must have the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers, and document the……
30d+
support engineer jobs in Remote Remote jobs FUJIFILM jobs in Remote
FUJIFILM salaries
Employee reviews at FUJIFILM FUJIFILM interview experience Working at FUJIFILM
Baylor Scott & White Health
3.8
Multimodality Technologist with Cross Training
Lakeway, TX
Examples: ARRT (R) or RCIS with additional certification for example CI or VI or CT or MRI or Mammo or both RCIS and ARRT together, RCES is an additional……
17d
Crane Aerospace & Electronics
2.7
Test Engineer II/III
Burbank, CA
$96K - $139K (Employer provided)
Skills/Abilities: Ability to direct test programs (maintain schedules, contain costs, design test systems, analyzing data, directing technicians and other……
30d+
Blue Origin
3.2
Engines Manufacturing Engineer- (All Levels/All Shifts)
Huntsville, AL
$72K - $98K (Glassdoor est.)
Understanding of engineering fundamentals for mechanical design and manufacturing including working knowledge of GD&T. Open to work extended hours if required.…
30d+
Collins Aerospace
3.7
Senior Principal Digital Electrical Engineer (ONSITE)
Marlborough, MA
$132K - $252K (Employer provided)
Responsibilities include the ability to follow hardware design requirements, observe design checklists, adhere to accepted processes, prepare design……
10d
ASML
4.0
EXE Mechatronics Production First Line Support Engineer (2nd Shift)
Wilton, CT
$62K - $90K (Glassdoor est.)
Ability to read and interpret electrical schematics and mechanical drawings. This role uses hands-on troubleshooting with structured problem-solving……
30d+
Collins Aerospace
3.7
Senior Software Engineer - Embedded Communications (ONSITE)
Fort Wayne, IN
$87K - $165K (Employer provided)
Partner with team members across domains to maintain and enhance software design and code, ensuring alignment with customer requirements and certification……
23d
CACI International
3.7
Manufacturing Engineer (Second Shift)
Orlando, FL
$60K - $123K (Employer provided)
Best Places to Work
This is part of our Optical and Photonics Systems Division, we specialize in the design, development, and manufacturing of complex, state-of-the-art……
30d+
Collins Aerospace
3.7
Principal Digital Electrical Engineer (ONSITE)
Marlborough, MA
$108K - $205K (Employer provided)
Other desirable attributes include operating with the highest level of personal integrity and be able to work under own initiative, calm under pressure and……
10d
Collins Aerospace
3.7
Principal Software Engineer - Embedded Communications (Onsite)
Cedar Rapids, IA
$108K - $205K (Employer provided)
YOU will gain technical leadership experience and mentorship opportunities to develop talent for yourself and others. Experience with Rust programming language.…
14d
Collins Aerospace
3.7
Principal Electrical Engineer – Hardware (Onsite)
Cedar Rapids, IA
$108K - $205K (Employer provided)
Expertise in high-speed digital design for complex multilayer PCBs (12+ layers) with strong understanding of DFM/DFT, PCB fabrication, controlled impedance……
23d
Collins Aerospace
3.7
Senior Systems Engineer - Air Combat Training (ONSITE)
Cedar Rapids, IA
$87K - $165K (Employer provided)
Communicate status, risks, and technical insights to stakeholders, influencing decisions that impact cost, schedule, and technical performance.…
23d
Baylor Scott & White Health
3.8
Multimodality Tech
Frisco, TX
$39K - $53K (Glassdoor est.)
Remain professional, review patient satisfaction scores, and develop action plans when needed. They work with ambulatory and hospital patients as requested by a……
30d+
Barry Callebaut
3.5
Manufacturing Equipment Maintenance Technician
Saint Albans, VT
$24.28 - $36.39 Per Hour (Employer provided)
Easy Apply
Troubleshoot and repair electrical and mechanical systems on equipment. Perform various equipment preventive maintenance tasks as necessary, but routinely in……
30d+
Collins Aerospace
3.7
Principal Firmware Verification Engineer - UVM (Onsite)
Marlborough, MA
$108K - $205K (Employer provided)
Experience with FPGA design implementation using VHDL design language. Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and……
30d+
Collins Aerospace
3.7
Principal Systems Engineer (ONSITE)
Marlborough, MA
$108K - $205K (Employer provided)
Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 8 years prior relevant experience or an Advanced Degree in a……
8d
Baylor Scott & White Health
3.8
Multimodality Tech - CT and Xray
Plano, TX
Remain professional, review patient satisfaction scores, and develop action plans when needed. They work with ambulatory and hospital patients as requested by a……
30d+
APR Consulting
3.4
Systems Engineer with Secret Attainable
Pittsfield, MA
$49.36 Per Hour (Employer provided)
Easy Apply
Contribute to hardware systems engineering, including design, integration, troubleshooting, and technical support of hardware-based system solutions.…
30d+
Salt Lake City
3.9
Airport Civil Construction Manager
Salt Lake City, UT
$115K - $135K (Employer provided)
Serves as the Owner’s on-site engineering representative during construction, with a primary responsibility for field-based coordination, technical……
30d+
CACI International
3.7
Systems Integration Test Engineer (2nd/3rd Shift)
Orlando, FL
$72K - $150K (Employer provided)
Best Places to Work
Support of optical, electrical and mechanical component selection and test. Hardware/software and opto-mechanical system integration.…
30d+
Northrop Grumman
3.8
Sr Staff Test Pilot
Melbourne, FL
$201K - $302K (Employer provided)
Best Places to Work
Multi-Engine Land and Single Engine Land FAA Commercial pilot license. The CTP will support the design, development, and certification of the aircraft and air……
30d+
Baylor Scott & White Health
3.8
Multimodality Tech
Frisco, TX
$39K - $53K (Glassdoor est.)
Remain professional, review patient satisfaction scores, and develop action plans when needed. They work with ambulatory and hospital patients as requested by a……
30d+
Collins Aerospace
3.7
Principal Mission / Systems Engineer
San Jose, CA
$118K - $225K (Employer provided)
Experience working with customers, end users, hardware design teams, and software design teams. Minimum of 8 years of hands-on experience in systems engineering……
9d
Baylor Scott & White Health
3.8
Multimodality Tech
Frisco, TX
$39K - $53K (Glassdoor est.)
Remain professional, review patient satisfaction scores, and develop action plans when needed. They work with ambulatory and hospital patients as requested by a……
30d+
Suffolk Construction
4.1
2nd Shift Project Engineer
Cedar Rapids, IA
$64K - $84K (Glassdoor est.)
Verification of shop drawings to field conditions. While performing the duties of this job, the employee is regularly required to sit for long periods of time;……
30d+
Collins Aerospace
3.7
Senior Electrical Engineer (Onsite)
Cedar Rapids, IA
$87K - $165K (Employer provided)
Deepen understanding of hardware electrical engineering principles, develop strong analytical skills, and gain hands-on experience with high-speed interfaces,……
23d
CACI International
3.7
Environmental Systems Test Engineer (2nd/3rd Shift)
Orlando, FL
$72K - $150K (Employer provided)
Best Places to Work
At CACI we specialize in the design, development and manufacturing of complex, state-of-the-art systems for military, space, and commercial applications.…
30d+
Consolidated Asset Management Services
3.7
O&M Technician – Control Room Operator
Dartmouth, MA
$50.00 - $60.00 Per Hour (Employer provided)
Applicants must possess a valid driver's license and maintain a clean driving record, as this position requires occasional travel for company business.…
30d+
Rhino Pumps
Technical Sales Engineer
Saint George, UT
$150K - $300K (Employer provided)
Easy Apply
As a Solutions Sales Engineer, you will own your territory and drive growth through both technical expertise and relationship development:…
24h

First American Bank

3.7

Level III Software Support Engineer

Elk Grove Village, IL

$100K - $120K (Employer provided)

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Job Description:

First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $8+ billion. We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy. Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century. First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations.

This position is responsible for handling second level support calls as well as maintaining Active Directory users and installing software and updates in a Citrix virtual server environment. In addition, this position performs troubleshooting, diagnostics, research, maintains support documentation, licensing and true-ups and requires excellent communication skills.

DUTIES & RESPONSIBILITIES:

Perform problem determination and resolution on software and hardware.
Troubleshoot network, Windows, and application software.
Maintain Active Directory user groups for default printers, location changes, department changes, etc.
Create and administer print servers, objects, and drivers for both inside and outside of the Citrix environment.
Develop and demonstrate an understanding of the usage of core software products.
Install, configure, update, and support software applications used by the Bank.
Consult with users to determine software specifications as it relates to maintenance and delivery of new and existing software features and functionality.
Evaluate and identify software to improve and enhance end user tasks and functions.
Participate in identification and updating of corporate software policies and procedures.
Develop and maintain software procedural support documentation.
Perform installation and upgrades of new and existing software for client server applications.
Perform Citrix Management Console functions.
Shadow users within Citrix to expedite problem determination and resolution.
Develop, document, test and maintain software scripts used for various hardware and software applications within the Citrix environment.
Troubleshoot application issues within Citrix in addition to server application issues.
Lead and manage projects within the Software Support area.
Provides project lifecycle support including planning, implementation, documentation, leading meetings, change control, and end user post-project evaluation.
Perform SQL Database administration, including installation and configuration of multiple SQL Server versions, as well as creation of database objects per project request.
Proactively upgrade both operating systems and applications based on business or supportability requirements.
Manage DVR administration and support for company-wide digital recording units.
Re-mediate and administer anti-virus scan solution. Administer and create Citrix guest servers using virtual server management systems.
Interact with vendors for new products, implementations, support/maintenance, licensing, and requests for product enhancements.
Participate in ongoing patch/remediation activities.
Conduct and complete additional assignments/projects as designated by management.

QUALIFICATIONS:

College degree in Computer Science or equivalent preferred. MCSE certification a plus.
Minimum six years of experience with Windows, PC and Server problem determination & resolution, configurations, upgrades, and minor software repairs on computers.
Demonstrated proficiency in troubleshooting, root-cause analysis, application installation and implementing large components for enterprise projects.
Proficient knowledge of Microsoft Office products and applicable databases.
Significant experience with cloud applications such as M365 and of platform as a service such as Azure.
Previous work experience on multiple large scale projects in a fast paced environment.
Banking or Financial Services experience is a plus.
Ability to relay technical information to both technical and non-technical personnel.
Strong written/verbal communication skills, critical thinking and problem solving or troubleshooting skills.
Must be professional, comfortable speaking with external and internal contacts with a demonstrated ability to tailor the message appropriately to the audience and situation effectively.
Demonstrated ability to convey thoughts and ideas effectively and succinctly via written formats, including emails, letters, and electronic platforms. Maintain professional standards relating to spelling and grammar.
Maintain credibility through professional demeanor, appearance, and presence by modeling standards appropriate to our environment and industry.
Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach.
Use sound professional judgment to balance the interests of the organization and customer, understanding and using available resources to mitigate risks.
Extensive PC/Server skills including currently supported MS Windows operating systems, and M365.
Strong familiarity with Active Directory, Group Policy administration and System Center is preferred.
A basic understanding of current Citrix environments.
Ability to install software applications and upgrades.
Strong documentation skills.
Occasional travel to other First American Bank locations to assist other branches, Bank functions, and training facilities required.
Typical schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need.
Saturday support rotation based upon department schedule. On call and after hours support is required.
Punctuality is required to maintain First American Bank’s customer service standards.

See company reviews

Base pay range

The minimum salary is $100K and the max salary is $120K.

$100K – $120K/yr (Employer provided)

$110K

/yr Median

Elk Grove Village, IL

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Working here doesn’t have to be a secret

3.7

Recommend to a friend
Approve of CEO
CEO: Thomas Wells IV
73 Ratings

First American Bank

3.7

Level III Software Support Engineer

Elk Grove Village, IL

$100K - $120K (Employer provided)

First American Bank

3.7

Level III Software Support Engineer

Elk Grove Village, IL

$100K - $120K (Employer provided)

Is your resume a good match?

Use AI to find out how well the skills on your resume fit this job description.

Job Description:

DUTIES & RESPONSIBILITIES:

Perform problem determination and resolution on software and hardware.
Troubleshoot network, Windows, and application software.
Maintain Active Directory user groups for default printers, location changes, department changes, etc.
Create and administer print servers, objects, and drivers for both inside and outside of the Citrix environment.
Develop and demonstrate an understanding of the usage of core software products.
Install, configure, update, and support software applications used by the Bank.
Consult with users to determine software specifications as it relates to maintenance and delivery of new and existing software features and functionality.
Evaluate and identify software to improve and enhance end user tasks and functions.
Participate in identification and updating of corporate software policies and procedures.
Develop and maintain software procedural support documentation.
Perform installation and upgrades of new and existing software for client server applications.
Perform Citrix Management Console functions.
Shadow users within Citrix to expedite problem determination and resolution.
Develop, document, test and maintain software scripts used for various hardware and software applications within the Citrix environment.
Troubleshoot application issues within Citrix in addition to server application issues.
Lead and manage projects within the Software Support area.
Provides project lifecycle support including planning, implementation, documentation, leading meetings, change control, and end user post-project evaluation.
Perform SQL Database administration, including installation and configuration of multiple SQL Server versions, as well as creation of database objects per project request.
Proactively upgrade both operating systems and applications based on business or supportability requirements.
Manage DVR administration and support for company-wide digital recording units.
Re-mediate and administer anti-virus scan solution. Administer and create Citrix guest servers using virtual server management systems.
Interact with vendors for new products, implementations, support/maintenance, licensing, and requests for product enhancements.
Participate in ongoing patch/remediation activities.
Conduct and complete additional assignments/projects as designated by management.

QUALIFICATIONS:

College degree in Computer Science or equivalent preferred. MCSE certification a plus.
Minimum six years of experience with Windows, PC and Server problem determination & resolution, configurations, upgrades, and minor software repairs on computers.
Demonstrated proficiency in troubleshooting, root-cause analysis, application installation and implementing large components for enterprise projects.
Proficient knowledge of Microsoft Office products and applicable databases.
Significant experience with cloud applications such as M365 and of platform as a service such as Azure.
Previous work experience on multiple large scale projects in a fast paced environment.
Banking or Financial Services experience is a plus.
Ability to relay technical information to both technical and non-technical personnel.
Strong written/verbal communication skills, critical thinking and problem solving or troubleshooting skills.
Must be professional, comfortable speaking with external and internal contacts with a demonstrated ability to tailor the message appropriately to the audience and situation effectively.
Demonstrated ability to convey thoughts and ideas effectively and succinctly via written formats, including emails, letters, and electronic platforms. Maintain professional standards relating to spelling and grammar.
Maintain credibility through professional demeanor, appearance, and presence by modeling standards appropriate to our environment and industry.
Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach.
Use sound professional judgment to balance the interests of the organization and customer, understanding and using available resources to mitigate risks.
Extensive PC/Server skills including currently supported MS Windows operating systems, and M365.
Strong familiarity with Active Directory, Group Policy administration and System Center is preferred.
A basic understanding of current Citrix environments.
Ability to install software applications and upgrades.
Strong documentation skills.
Occasional travel to other First American Bank locations to assist other branches, Bank functions, and training facilities required.
Typical schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need.
Saturday support rotation based upon department schedule. On call and after hours support is required.
Punctuality is required to maintain First American Bank’s customer service standards.

See company reviews

Base pay range

The minimum salary is $100K and the max salary is $120K.

$100K – $120K/yr (Employer provided)

$110K

/yr Median

Elk Grove Village, IL

Working here doesn’t have to be a secret

3.7

Recommend to a friend
Approve of CEO
CEO: Thomas Wells IV
73 Ratings

Are you open to new opportunities?

3,412 Second level support engineer jobs in United States

Base pay range

Working here doesn’t have to be a secret

Base pay range

Working here doesn’t have to be a secret