Position: Security Guard PRN Department: Facilities

FLSA Status: Non-Exempt Supervised by: Security Officer Supervisor

Summary: The security guard will patrol premises, monitor surveillance systems, enforce access control and security protocols, respond to incidents and emergencies, document activities, and maintain a safe environment for people and property.

Essential Duties & Responsibilities:

• Monitoring and Observation:
  • Conduct routine patrols on foot to inspect the premises, buildings, and perimeter.
  • Monitor security camera footage and other surveillance systems for suspicious activities.
  • Identify and report any suspicious behaviors, individuals, or occurrences on the property.
• Access and Control:
  • Monitor and authorize the entrance and exit of clients, personnel, visitors, and vehicles.
  • Screen visitors, verify identification, and maintain visitor logs as required.
  • Ensure all doors, windows, and other entry points are secure.
• Emergency Response and Assistance:
  • Respond promptly to alarms, distress calls, and other security concerns.
  • React in a timely manner to emergencies and take necessary actions to ensure the safety of people and property.
  • Aid individuals in need, direct visitors, and offer general support.
• Reporting and Documenting:
  • Prepare detailed reports of daily activities, incidents, suspicious actions, and violations of policies.
  • Maintain an accurate log of activities, security issues, and events occurring on the premises.
  • Communicate clearly with leadership, law enforcement, and other emergency services when necessary.
• Policy Enforcement:
  • Enforce company security policies, building rules, and relevant legal protocols.
  • Act as a viable deterrent to prevent theft, vandalism, and other criminal or unauthorized activities.

Competencies:

• The ability to notice details, detect potential threats, and maintain awareness of surroundings.
• Sensitivity and ability to work with people of various races, cultures and socioeconomic levels.
• A high level of trustworthiness, professionalism, and ethical conduct to maintain public trust and professional reputation.
• Clear and effective verbal and written skills to relay information to others, write reports, and interact with public.
• Safe driving practices.
• Service clients and outside contacts with dignity and respect.
• Observe client confidentiality requirements.
• Skill in operations surveillance systems, alarm systems, access control devices, and basic computer applications.
• Capacity to make swift, informed decisions in stressful situations and find solutions to security issues.
• To handle physically demanding tasks, such as standing for extended periods, patrolling, and responding quickly to incidents.
• The ability to de-escalate tense situations and manage individuals who may be intoxicated or disruptive.
• Organizational skills and ability to prioritize work.
• Flexibility to handle changing environments and evolving security challenges.
• Understanding of and adherence to HIPAA Compliance, and Employee & Client Confidentiality

Qualifications & Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As a condition of continued employment, you are responsible for obtaining and maintaining all training required to stay in compliance with state licensure rules and regulations.

Skills :

• Willingness to learn new skills as needed to perform job functions.
• Willingness to cross-train with other departments and team members.
• Ability to prioritize work, be detail-oriented, and meet deadlines.
• Ability to perform in a fast-paced environment, manage multiple tasks simultaneously, and function as an integral part of a team with minimal supervision.
• Possess and expresses positive energy.
• Skilled analytics and problem solving.
• Effective time management skills.

Quantity of Work:

• Ability to perform assigned duties and responsibilities with neatness, accuracy and a degree of

excellence in a timely manner.

Quality of Work:

• Ability to work to the maximum capacity of all required expectations.

Compliance:

• Respects confidentiality always.
• Follows HIPAA and CFR 42 guidelines for disclosing information.
• Understands and adheres to the agency’s compliance plan, code of conduct, and the Nexus standard policies and procedures.
• Treats all clients, visitors, and co-workers with dignity and respect.

Teamwork:

• Takes initiative to help the team and is flexible when asked to assist in other areas.
• Consistently demonstrates positive and affirming behaviors even when addressing stressful situations.
• Demonstrates concern for the overall team and understands how actions affect others.
• Shows a positive attitude and contributes to maintaining an enjoyable and productive workplace.
• Does not engage in any unfavorable behaviors such as rumors, inappropriate conversations, etc.
• Provides coverage when other Team Members are out of the facilitate.
• Ability to work both independently and as a member of a team.
• Professionalism, initiative, and personal responsibility.
• Integrity, grace under pressure, and a sense of humor.
• Multi-cultural competence and comfort – ability to work with a diverse team and to work with differences at all levels.

Accountability:

• Adheres to attendance requirements.
• Utilizes correct procedure for taking time off.
• Attends departmental and staff meetings as required.
• Is accountable and shows pride in work; strives to do more than the minimum required.
• Shows initiative and completes work in a timely and accurate manner.
• Acknowledges mistakes and demonstrates a willingness to learn and correct them.
• Demonstrates passion in all work.
• Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form.
• Ability to solve practical problems involving a variety of concrete variables in standardized situations.
• Ability to perform assigned duties and responsibilities with neatness, accuracy, and a degree of excellence, promptly.
• Ability to work at the maximum capacity of all required expectations.