Description

Responsibilities

• Lead and manage the DevOps organization, overseeing build, packaging, CI/CD pipelines, and deployment processes to ensure reliable, scalable, and secure delivery across the full software development lifecycle.
• Operate and continuously improve cloud infrastructure (AWS or equivalent), configuration management, and automation tools such as Jenkins, Terraform, Ansible, to optimize performance, cost, and uptime.
• Provide DevOps and network engineering support to card production facilities, ensuring connectivity, system uptime, and integration reliability for personalization equipment and production line systems.
• Plan and execute seasonal capacity strategy, including load testing, change-freeze management, on-call rotation, and incident command for peak ecommerce periods.
• Identify and operationalize AI-powered tooling within DevOps workflows where it produces measurable productivity, reliability and cost improvements — ensure infrastructure is ready to support AI/ML workloads in production.
• Enforce security, compliance, and operational standards aligned with FinTech regulatory requirements (SOC 2, PCI-DSS), partnering closely with Security, Risk, and Compliance teams.
• Partner with Engineering, Product, and Infrastructure leaders to align DevOps priorities and capacity with delivery commitments, and manage team budgets, vendor relationships, and tooling investments.

• Complete a full assessment of current CI/CD pipelines, infrastructure, tooling, and team capability, and deliver a prioritized execution roadmap with quantified targets for deployment frequency, lead time, and change failure rate.
• Improve deployment lead time and deployment success rate against the established baseline, with specific targets agreed with the CIO/engineering leadership within the first 30 days.
• Identify, pilot, and operationalize at least two AI-powered tools or workflows within the DevOps function, with measurable improvements in engineer productivity, MTTR, or reliability.
• Make improvements to core reliability metrics — uptime, MTTR, incident volume — across ecommerce sites, payment integrations, and card production facility connectivity, meeting or exceeding agreed SLOs.

Qualifications

• 10+ years of progressive experience in DevOps, SRE, or Platform/Infrastructure Engineering, including 5+ years leading and growing technical teams. Hands on technical depth is required.
• Proven track record of running DevOps in regulated industries — FinTech, banking, payments, or similar — with direct accountability for production reliability and compliance posture.
• Deep hands-on expertise across cloud platforms (AWS, GCP, or Azure), CI/CD systems (Jenkins, GitLab CI, GitHub Actions), Infrastructure as Code (Terraform), and modern container or serverless deployment patterns.
• Demonstrated experience integrating AI/ML tooling into engineering workflows, or operating infrastructure that supports AI/ML workloads in production.
• Strong working knowledge of security, compliance, and risk frameworks relevant to financial services (SOC 2, PCI-DSS and PCI-CP), and experience operating under audit.
• Bachelor's degree in Computer Science, Engineering, or related field; advanced degree a plus.
• Exposure to hybrid environments that include both cloud SaaS workloads and physical/industrial operations (production facilities, manufacturing systems, or similar) is a significant plus.

Compensation, Benefits, and Perks

• Restricted Stock Units (RSUs)
• Profit Share and/or Incentive Bonus
• Medical, Prescription, Vision, and Dental insurance for employees and dependents (Wolfe pays 80% of premium)
• Short-Term Disability Insurance (Wolfe pays 100% of premium)
• Voluntary Long-Term Disability Insurance, Life Insurance, Critical Illness Insurance, Accident Insurance, and Hospital Indemnity coverage
• PTO (vacation and sick time)
• Corporate Holidays and Floating Holidays
• 401(k)
• Employee recognition program
• Charitable Donation to a charity of your choice yearly
• Employee Referral Bonus
• Tuition Reimbursement
• Internal Training and Information sessions
• Family Picnic, Holiday Party, and other outings
• Internal Culture Club

About Wolfe, LLC