Our Systems Engineers craft the underlying infrastructure that powers the Yext platform. This means adapting the best open-source and commercial software into an infrastructure architecture that our Software Engineers can utilize to develop the Yext platform. A Senior Systems Engineer is passionate about building and operating reliable, predictable, reproducible, transparent, and secure infrastructure platforms, and advising our Software Engineers how to best utilize it.

What You'll Do

• Help design, build, and maintain infrastructure systems that power our core SaaS platform, with a focus on performance, security, reliability, and developer experience
• Collaborate cross-functionally with Product Engineering, SRE, and Security teams to drive infrastructure projects from concept through production
• Evaluate existing systems and implement architectural improvements that increase scalability, resilience, and operational efficiency
• Build and manage infrastructure using infrastructure-as-code tools such as Terraform, Pulumi, or similar technologies
• Use configuration management tools such as Ansible, Chef, or similar to improve consistency and automation across environments
• Support and evolve containerized platforms and orchestration systems, including technologies such as Docker, Kubernetes, ECS, or Nomad
• Contribute to observability and operational excellence through monitoring, logging, alerting, and instrumentation improvements
• Document system designs, platform standards, and operational best practices, and instruct developers on how to use them effectively
• Mentor and guide junior engineers, contributing to a culture of technical excellence, ownership, and continuous learning
• Participate in an on-call rotation and help maintain the health, availability, and performance of production systems

What You Have

• Significant experience in backend, DevOps, or infrastructure engineering roles in large-scale SaaS, PaaS, or IaaS environments
• Extensive experience working with Linux in production environments
• Advanced knowledge of at least one major cloud provider, including AWS, GCP, or Azure
• Strong experience with infrastructure as code and automation using tools such as Terraform, Pulumi, Ansible, Chef, or similar
• Expertise in containerization and orchestration technologies such as Docker, Kubernetes, ECS, or Nomad
• Experience scripting and writing code in Bash, Python, Go, or similar languages
• A proven track record contributing to large-scale infrastructure migrations, high-availability initiatives, or performance optimization efforts
• Familiarity with observability stacks such as Prometheus, Grafana, ELK, OpenTelemetry, or similar tools
• Excellent communication skills, with a collaborative mindset and the ability to work effectively across engineering teams
• A strong mentoring orientation and a desire to help raise the bar for engineering quality and operational excellence

Bonus Points

• You are hands-on and pragmatic, with strong technical judgment
• You care deeply about building secure, maintainable, and scalable systems
• You enjoy partnering with other engineers and improving the platforms they rely on every day
• You balance operational rigor with a strong bias toward execution and continuous improvement

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