Position Description & Qualifications

Looking for a Sensor Operator opportunity at a place you can make a difference every day? Discover this great opportunity in our Diego Garcia international location. Bring your expertise and collaborative skills to make an impact toward our military defense and safety of our sailors by discovering your new role supporting this critical mission.

Serco supports the U.S. Space Force as a prime for their Ground-Based Electro-Optical Deep Space Surveillance (GEODSS) contract to manage and obtain metric observations of specific objects daily and help maintain the sensors, support equipment, and the facility that houses it at Detachment 2, Naval Support Facility in Diego Garcia, British Indian Ocean Territory (BIOT). This mission is vital to keeping existing satellites safe and to provide critical information to organizations launching new satellites in the future.

You will help operate and maintain three (3), one-meter telescopes equipped with highly sensitive digital cameras. You’ll respond to Government tasking to obtain metric observations of specific objects daily and help maintain the sensors, support equipment, and the facility that houses it at Detachment 2, Naval Support Facility in Diego Garcia, British Indian Ocean Territory (BIOT). Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco.

In this role, you will:

• Complete and maintain certifications from company-provided Optical Sensor operator training.
• Perform sensor operations, area searches and other sensor support tasks.
• Accomplish Higher Headquarters taskings and reporting requirements issued by JSpOC in the Consolidated Tasking List (CTL) and associated updates.
• Accomplish mission scheduling before the start of the operational period by identifying taskings to be accomplished during the operational period: routine and special metric taskings, SOI signature gathering and raw video collection.
• Schedule observation attempts to provide time separation within weather, equipment, and tasking constraints based on collection requirements.
• Perform manual scheduling, special sensor settings, and other special techniques.
• Complete 100 percent of SOI-tasked objects each month; maintain workload data on number and frequency of SOI taskings.
• When directed by JSpOC, accomplish CalSat tracking at specified frequencies with each available sensor.
• Perform required post-mission activities, including maintaining any applicable operations logs, recorded data, and workload data. Document operations, security events, equipment status, authorized software changes, shift changes, changing of the Zulu day, and any other significant events in an operations log.
• Complete sensor and mount calibrations in accordance with GEODSS Technical Orders (TOs).
• Perform assignments relative to the implementation, operation, and maintenance of equipment and facilities requiring knowledge of communications equipment/procedures and the ability to operate radio/communications equipment, sensors and other consoles, computers, recording instrumentation, and other instrumentation and/or equipment peculiar to the GEODSS system.
• Complete initial and monthly recurring training and maintain certification for operations positions. Complete Government and corporate ancillary training.
• Perform operational checkout and pre-mission preparations for systems and equipment.
• Comply with all security procedures for Operations Security (OPSEC) and Communications Security (COMSEC).
• Assist electronic technicians in the daily operational and performance checkout of equipment and systems.
• Provide coordination and controls resources including recording media, safety, and security in support of the site mission.
• In time of crisis, supports other services to increase the security and well-being of the site.
• Assist with maintaining site operations procedures.
• Assist other Space Sensor Program sites as needed.
• Peform other duties as assigned.

To be successful in this role, you will have:

• An active DoD Secret clearance
• U.S. Citizenship with valid U.S. passport
• High School Diploma or GED
• 1 year of relevant work experience
• The ability to work shift work due to the 24/7 work environment.
• The ability to successfully pass a physical/medical exam, a background check, and drug screen prior to travel to Diego Garcia

• An active Top Secret preferred.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.