Persistent Systems is seeking a Technical Support Lead to join our growing team in support of our Wave Relay product line. This role will lead the Technical Support function, providing direct customer support, maintaining support continuity, and helping improve the tools, documentation, and workflows that enable an excellent support experience. This is an ideal opportunity for a technically strong, customer-focused professional who wants to lead a growing team.

The base pay for this role can vary from $120,000 to $151,000 a year based on the selected individual's education and experience. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off; flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and veterinary benefits. We will accept applications on a rolling basis until the role is filled.

Headquartered in New York City since 2007, Persistent Systems, LLC is a global communications technology company which develops, manufactures, and integrates a patented and secure Mobile Ad Hoc Networking (MANET) system: Wave Relay®. The company’s industry leading R&D team has designed wireless networking protocols to support their cutting-edge Wave Relay® system and technology. Wave Relay® is capable of running data, video, voice and other applications under the most difficult and unpredictable conditions. Their suite of products is field proven and utilized in Commercial, Military, Government, Industrial, Agriculture, Robotics, and Unmanned System markets.