Position Summary

The Center Manager position has full revenue and operational responsibility for a Artemis Wax Corp. owned European Wax Center. As a Center Manager, you will have the opportunity to develop a team of guest service associates and Wax specialists and help them achieve their personal best. Additionally, your open and supportive management style will create a positive environment where you and your team will be excited to go to work each day.

This is an excellent opportunity for an experienced, high-energy leader with experience in the waxing services, spa or medical spa services or retail space.

This is a salaried exempt role which requires a minimum of 40 hours worked in the assigned Center weekly. The Center Manager is required to work the hours necessary to successfully fulfill the needs of the business, which can be above and beyond the regularly scheduled hours. Full schedule availability is required for this role.

This Team Member Must uphold the Artemis Wax Core Values:

ü We are Team Players

ü We Play to Win

ü We Bring the Energy

ü We are Committed

Responsibilities: Essential Job Functions

Field and People Leadership

v Lead Center Performance and inspire the Team to deliver and exceed both revenue and operating budgets

v Develop the GSA and Waxer Team to meet their full potential. Coach, mentor, evaluate and lead performance

v Identify, Recruit, and develop talent across all levels of the Center. Proactive partnerships with beauty schools to drive Wax Specialist recruiting.

v Train and role model the expected behaviors and processes put forward by European Wax Center.

v Ensures center is professional, clean, fully stocked & organized lobby, hallway, & restroom that meets brand standards at all times. Daily cleaning and maintenance are the responsibility of all employees, and all employees are expected to perform these duties as assigned.

v Effectively communicate and set direction with Center Team. Monitor performance, provide recognition and feedback.

Business Expectations and Rhythms

v Deliver and manage the Centers performance across revenue and KPI’s.

v Review and assess Center KPI’s daily. Coach appropriate behaviors and plan accordingly.

v Create effective action plans with Team to improve daily, weekly, monthly, and annual performance.

v Deep mastery and coaching of sales and scripts

v Manage all aspects of traffic, conversion and staffing to deliver optimal center performance.

v Lead and organize operations, center payroll, ordering and compliance.

Education / Experience / Qualifications

v 2 years of related and applicable management experience in a sales driver role

v Bachelor’s Degree or applicable related experience

v Full proficiency of Microsoft Office Suite

v Demonstrated results oriented leadership

v Self-motivated and process focused

v Team Member Centric

v Outstanding communication skills

v Fun. You must have fun.

Work Environment

v Must be able to work effectively in stressful environments, communicate with others, effectively deal with customers and accept constructive feedback from direct supervisors.

v Must be able to change activity frequently and cope with interruptions

v Most work performed indoors. Temperature is moderate and controlled.

v Must be able to stand or sit at a desk for up to hours per day. Standing, walking and sitting are required. Length of time at these tasks varies from day to day.

v Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.

v Must be able to lift up to 50 lbs. occasionally

v Talking and hearing occur continuously in the process of communicating with clients, employees and above center leadership.

Receipt and Acknowledgements

I acknowledge and understand that:

v Receipt of the job description does not imply nor create a promise of employment, or an employment contract of any kind and that my employment is at-will

v The job description provides a general summary of the position, however, is not all-inclusive. I know of no limitations which would prevent me from performing these functions with or without reasonable accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions

v Job duties, tasks, work hours and work requirements may be changed from time to time as business need dictates

v Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of Artemis Wax.

Pay: $79,989.52 - $96,331.47 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• retail / service management: 3 years (Required)
• Retail sales: 1 year (Required)
• Operations management: 1 year (Required)

Work Location: In person