Job Summary

HACO Group is seeking an experienced Field Service Technician to support, troubleshoot, repair, and install hydraulic press brakes and hydraulic shears throughout North America. This position is ideal for a hands-on technician with strong hydraulic, electrical, PLC, CNC, and mechanical troubleshooting experience in the metal fabrication industry. This is a factory-trained field service position with direct manufacturer support, extensive travel, and overtime opportunities.

This is not an HVAC, Automotive, Diesel, Facilities Maintenance, or General Industrial Maintenance position. Candidates must have direct experience working on industrial metal fabrication equipment, preferably hydraulic press brakes and shears.

The successful candidate will work independently in the field throughout North America, diagnose complex machine issues, perform installations and preventative maintenance, train customers on machine operation, and serve as a technical representative of HACO.

Experience with Haco or similar machinery such as, Cincinnati, Amada, LVD, Durma, Bystronic, Trumpf, Accurpress, or similar metal forming equipment manufacturers is highly preferred.

This position requires extensive travel (approximately 85%) travel throughout the United States. Successful candidates must be comfortable working independently, navigating airports, vehicle rental offices, managing hotel stays, and responding to customer service needs with short notice. Prior field service travel experience is strongly preferred.

This position offers a unique opportunity to work directly for a global machinery manufacturer, receive factory training, collaborate with international engineering teams, and develop specialized expertise in hydraulic press brakes, shears, CNC controls, and metal fabrication technology.

If you enjoy solving challenging hydraulic, electrical, PLC, and CNC machine problems while working directly with customers, we encourage you to apply to join our dynamic team.

Your expertise will ensure optimal machine performance, safety compliance, and customer satisfaction. This position offers an exciting opportunity to work in a fast-paced environment where your mechanical and electrical skills make a tangible impact on manufacturing operations across diverse industries. You will serve as a vital link between our company and clients, delivering exceptional service that drives operational excellence.

Duties & Responsibilities

• Diagnose, troubleshoot, and repair hydraulic press brakes, hydraulic shears, and related metal fabrication equipment at customer facilities.
• Troubleshoot PLC, CNC control, electrical, hydraulic, pneumatic, and mechanical systems to identify root causes of machine failures.
• Read and interpret hydraulic schematics, electrical drawings, wiring diagrams, and technical documentation.
• Perform machine commissioning, installation, startup, training, and operational testing of new equipment.
• Calibrate and adjust ram parallelism, crowning systems, backgauges, hydraulic systems, and machine safety devices to factory specifications.
• Perform preventive maintenance inspections and provide recommendations to maximize machine reliability and performance.
• Install and troubleshoot CNC controls, servo systems, drives, encoders, sensors, valves, and related machine components.
• Train customers on machine operation, maintenance procedures, and best practices for equipment performance and safety.
• Provide remote technical support to customers and assist in troubleshooting machine issues via phone, email, and video communication.
• Accurately document service activities, machine findings, repairs performed, parts used, travel expenses, and recommendations through service reports.
• Coordinate with internal technical support, engineering, parts, and service teams to resolve complex customer issues.
• Travel extensively throughout the United States, Canada, Mexico, and occasionally internationally to support customer installations, repairs, and emergency service calls.
• Maintain a professional customer-focused attitude while representing HACO Group in the field.
• Follow all company and customer safety requirements while working on industrial machinery and electrical systems up to 600VAC.

Required Qualifications

• Minimum 5 years of experience troubleshooting and repairing hydraulic press brakes, hydraulic shears, or similar CNC metal fabrication equipment.
• Ability to read and interpret hydraulic schematics and electrical drawings.
• Experience troubleshooting PLC-controlled machinery.
• Strong hydraulic, electrical, and mechanical troubleshooting skills.
• Ability to travel approximately 85% throughout North America.
• Valid driver's license and passport

Preferred Experience

• Hydraulic Press Brakes
• Hydraulic Shears
• CNC Metal Fabrication Equipment
• PLC Troubleshooting
• Servo Drives and Motion Control Systems
• Industrial Electrical Systems (24VDC - 600VAC)
• Hydraulic System Diagnostics
• Machine Installation and Commissioning
• Field Service and Customer Support

Experience with the following manufacturers or similar is highly preferred:

• HACO
• Cincinnati
• Amada
• LVD
• Durma
• Bystronic
• Trumpf
• Accurpress
• Pacific

Work Schedule

• Full-time position with overtime opportunities.
• Frequent overnight travel required.
• Overtime based based on customer demand, installations, emergency service calls, and travel schedules.
• Experienced technicians can significantly increase earnings through overtime associated with travel, machine installations, and emergency service work.

Travel Requirements

• Comfortable traveling approximately 85% of the time.
• Ability to accommodate short-notice travel requests when required.
• Previous field service travel experience strongly preferred.
• Comfortable working independently in customer facilities for extended periods.
• Valid driver's license and ability to rent and operate vehicles throughout the United States.

Why Join HACO?

HACO is a globally recognized manufacturer of metal fabrication machinery with more than 60 years of experience designing and building hydraulic press brakes, shears, and CNC metalworking equipment. Unlike many service organizations that support multiple brands without direct factory involvement, HACO technicians work directly with the equipment manufacturer and receive support from factory engineering and technical teams.

What we offer:

• Direct access to factory engineering and technical support.
• Ongoing factory training on new products, controls, and technologies.
• Opportunities to expand your expertise across hydraulic, electrical, PLC, CNC, and mechanical systems.
• Exposure to a wide variety of metal fabrication equipment and customer applications.
• Career growth opportunities within a growing international organization.
• The ability to work independently while being supported by an experienced technical team.
• Competitive hourly compensation with overtime opportunities.
• Company-paid travel expenses while supporting customers throughout North America.
• The satisfaction of representing a respected global manufacturer with a long-standing reputation for quality and innovation.

Join us if you’re passionate about top-tier manufacturing equipment while delivering outstanding customer service! This role offers the chance to grow your technical expertise in a vibrant environment dedicated to innovation and excellence.

Pay: $40.00 - $44.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• Have you previously worked in a position requiring 75% or more overnight travel?
• Which brands of Press Brakes and/or Shears have your serviced?
• Have you independently diagnosed and repaired PLC-controlled industry machinery?
• How many years of direct experience do you have reading hydraulic and electrical schematics?

Experience:

• Servicing Hydraulic Press Brakes/Shears: 5 years (Required)

Language:

• English (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person