Company Overview
The Sams Clinic provides world-class care for small animals in the Bay Area. Our board-certified veterinary specialists includes orthopaedic surgeons, sports medicine & rehabilitation specialist and an anesthesiologist.

Specializing in orthopaedics and arthroscopic surgery, Dr. Andrew Sams opened The Sams Clinic in 1999 with a vision of a first-class veterinary clinic that emphasized advanced veterinary care and minimally invasive diagnosis and treatment whenever possible.

Job Summary
The Clinical Operations Supervisor is the senior operational leader of the hospital floor and is responsible for ensuring excellence in patient care, team performance, regulatory compliance, and operational efficiency. This position oversees daily clinical operations, drives accountability, develops staff, and ensures consistent execution of The Sams Clinic standards. The Supervisor serves as the direct link between hospital leadership and frontline teams while promoting a culture of professionalism, safety, and continuous improvement.

Duties

1. People

Develop, lead, and retain a high-performing team.

Responsibilities include:

● Staff leadership and coaching

● Performance management

● Employee onboarding and training

● Skills competency validation

● Team accountability

● Conflict resolution

● Employee engagement and retention

● Leadership development

2. Patient Safety & Clinical Quality

Ensure safe, consistent, and exceptional patient care.

Responsibilities include:

● Surgical nursing oversight

● Anesthesia standards

● Patient monitoring compliance

● Recovery care oversight

● Medical record quality

● CPR readiness

● Patient safety audits

● Quality assurance initiatives

3. Compliance

Maintain full hospital compliance with all regulatory and operational requirements.

Responsibilities include:

● Controlled substance management

● Cubex oversight

● DEA compliance

● California Veterinary Medical Board compliance

● OSHA compliance

● Radiation safety compliance

● SOP compliance

● Workplace safety

● Workplace harassment prevention compliance

4. Throughput & Operational Excellence

Drive efficient hospital operations while maintaining elite standards of care.

Responsibilities include:

● Surgical schedule management

● Patient flow optimization

● Staffing efficiency

● Inventory oversight

● Workflow improvement

● Department coordination

● Resource utilization

QualificationsRequired

● California RVT License in good standing

● Minimum 5 years clinical veterinary experience

● Minimum 2 years leadership or management experience

● Advanced anesthesia experience

● Surgical nursing experience

● Strong communication and leadership skills

Preferred

● Specialty surgery experience

● Sports medicine experience

● EzyVet experience

● VetRadar experience

● Cubex experience

● RECOVER CPR Certification

This role serves as the primary operational leader on the hospital floor and is entrusted with maintaining the highest standards of patient care, team performance, compliance, and efficiency.

Pay: From $45.00 per hour

Benefits:

• 401(k)
• Continuing education credits
• Dental insurance
• Employee discount
• Health insurance
• License reimbursement
• Paid time off
• Uniform allowance

Work Location: In person