At PerfectServe, we are driven by a mission to improve healthcare outcomes through innovative, reliable technology. We are looking for a passionate and collaborative engineer to join us and become a key contributor to our technical future. This is a unique opportunity to step into a dynamic environment and have a real impact, helping us build world-class services that power clinical communication and collaboration.

The Opportunity: What's In It For You?

• Breadth of Technical Work & Expanded Scope: We don't believe in rigid role boundaries. You'll have the opportunity to work across a diverse set of engineering challenges—from legacy modernization and performance tuning to new feature development and system design—growing your skills across the stack and increasing your impact over time.
• Solve Meaningful Problems: You will tackle complex and meaningful technical challenges related to building scalable, high-availability voice and messaging communication systems that are critical to the healthcare industry.
• Make a Visible Impact: You will see the direct impact of your work on improving patient care, reducing administrative burden for clinicians, and streamlining critical clinical workflows.
• Grow with a Modern Stack: You will work with a modern .NET-based technology stack and have a real voice in its evolution. We believe in using the right tool for the job and empowering our engineers to make technical decisions.

How We Build: The Power of Perspective

• We believe that the best and most innovative solutions are born from the collaboration of people with diverse backgrounds, experiences, and viewpoints.
• We highly value team players who can respectfully challenge ideas, contribute to technical debates, and work together to achieve a collective outcome that is greater than the sum of its parts.

About the Team

• You will be joining one of our core platform pods, a team of 6–8 focused on building and owning the C#/SQL services at the heart of our platform.
• We operate in two-week sprints, value open and honest communication, and own our services from initial design and development all the way through to deployment and support.

How You'll Make an Impact

• As a key member of a high-performing team of .NET/C# experts, you will design, build, and maintain highly performant, well-structured, and well-tested code for our core services.
• Champion and evolve our team's best practices in code quality, automated testing, and observability to drive technical excellence.
• Pay it forward by formally and informally mentoring junior engineers, guiding them through technical challenges and helping them grow their careers at PerfectServe.
• Foster a "one-team" culture by actively engaging in code reviews and providing constructive, collaborative feedback to our distributed and offshore engineering partners.
• Collaborate effectively with Product Owners, QA, and other engineering teams to deliver on complex, multi-team initiatives.
• Apply generative AI technologies during design, development, testing, and deployment activities to optimize engineering processes and deliver higher impact solutions.

What You'll Bring to the Team

Required Qualifications

• 5+ years of professional software engineering experience with C#.
• 5+ years of professional software engineering experience with ASP.NET Web API.
• Expert-level knowledge of designing and building RESTful web APIs.
• Expert-level knowledge of .NET data access frameworks (ADO.NET, Dapper, EF, etc.)
• Advanced level knowledge of MSSQL or a similar relational database including data modeling, query optimization and Stored Procedure development.
• Strong Unit and Integration Testing techniques.
• Demonstrable experience mentoring other engineers through code reviews, pair programming, and collaborative problem-solving.
• Excellent communication skills with experience working in a team distributed across multiple time zones.
• Proficiency with Git, CI/CD tools, and modern software testing best practices.

Beneficial Qualifications

• Bachelor's degree in Computer Science or a related field.
• Experience reverse engineering legacy .NET services and complex MSSQL stored procedures and functions.
• Experience with .NET framework, ASP.NET Core, .NET 5+.
• Experience with a message queue system like RabbitMQ.
• Experience with building dynamic SPAs using React and Angular with TypeScript with efficient state management and clean modular components.
• Experience with observability and monitoring tools (e.g., New Relic, Grafana).
• Practical experience leveraging generative AI tools, frameworks, and methodologies across all phases of the SDLC to enhance engineering capabilities and deliver measurable outcomes.

Our Commitment to You: Compensation, Benefits, and Professional Development

• We invest in your growth with a dedicated annual professional development budget for you to spend on courses, certifications, and conferences. [MA1.1]
• Furthermore, we are committed to providing competitive compensation and a comprehensive benefits package tailored to your location. We also offer generous paid time off along with recognized U.S. and Canadian holidays, giving you more opportunities to recharge and disconnect.

For US-based employees

• Comprehensive medical, dental, and vision coverage.
• A 401(k)-retirement savings plan.

For Canada-based employees

• A comprehensive health benefits plan, that includes prescription, dental, and vision coverage.
• A Registered Retirement Savings Plan (RRSP).