This position allows you to address complex human capital challenges across CBP, while building and sustaining a mission-ready workforce through scientifically sound, selection, promotion, and organizational development practices.

This position starts at a salary of $106,437.00 (GS-13, Step 1) to $163,514.00 (GS-14, Step 10).

Major Duties:

• Planning and conducting job analysis studies, the results of which serve as the foundation for a variety of human resources programs including development of tests and assessments for frontline hiring and promotion, and career paths for employee development.
• Solving organizational challenges through the development and validation of selection tests and assessments such as biodata instruments, structured interviews, cognitive tests, and physical abilities tests, while ensuring instruments meet the highest standards of reliability, validity, and legal defensibility.
• Applying psychological theory and industry best practices to develop and validate surveys and organizational assessment tools such as climate surveys, organizational health assessments, gap analyses, and exit surveys. Using behavioral and organizational sciences as the foundation for large-scale organizational assessments and interventions.
• Leading the planning and management of significant CBP assessment and organizational research initiatives, which may be multi-year and high-visibility, and may include managing contract resources, and serving as an expert on design, methodology, and interpretation of results.
• Participating in all phases of the research process, including problem definition, planning, execution, statistical analysis and interpretation (e.g., utilizing statistical software such as R or Python), and reporting of results. Preparing and presenting briefing materials that communicate technical information to non-technical audiences of all levels; documenting applied research study.

Conditions of employment

• You must be a U.S. Citizen to apply for this position
• Males born after 12/31/1959 must be registered with Selective Service
• Primary U.S. residency for at least three of the last five years (additional details below)
• All pre-employment processes will be conducted in English
• You may be required to pass a background investigation
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
• As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
• DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
• Bargaining Unit: This position is not covered under the bargaining unit.

Qualifications

Basic Education Requirement: You must provide supporting documentation in your application to show you meet the basic education requirement listed. Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree that included a major field of study (or equivalent) in psychology.

You qualify for this position if you meet the basic requirement listed above and possess the experience as described below:

Experience GS-13: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Serving as a team member in conducting job analysis and test development in accordance with regulatory and statutory guidelines governing the field of employee selection testing to include the Uniformed Guidelines on Employee Selection procedures.
• Working independently or as part of a team applying research techniques and measurement theories, principles, and practices to develop tools such as surveys or other assessments to meet organizational needs.
• Utilizing a major statistical analysis package such as Statistical Package for the Social Sciences (SPSS), Statistical Analysis System (SAS), R, or Python to conduct statistical analyses.
• Conducting research and development independently or with others which contributes to the field of industrial/organizational psychology or equivalent applied research field.

• Leading a team in conducting job analysis and test development in accordance with laws and regulations.
• Leading others in applying research techniques and measurement theories, principles, and practices to develop tools such as surveys or other assessments to meet organizational needs.
• Utilizing a major statistical analysis package such as Statistical Package for the Social Sciences (SPSS), Statistical Analysis System (SAS), R, or Python for Statistical Computing to conduct descriptive, inferential, and multivariate statistical analyses.
• Developing new approaches, methods, techniques, and hypotheses related to assigned projects.
• Conducting research and development which contributes to the field of industrial/organizational psychology or equivalent applied research field.

• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/17/2026.

• Working for the U.S. Government as a federal civilian or as a member of the military
• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
• Participation in a study abroad program sponsored by a U.S. affiliated college or university
• Working as a contractor, intern, consultant or volunteer supporting the U.S. government

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. https://apply.usastaffing.gov/ViewQuestionnaire/13004395

After CBP completes its hiring, the resumes of the remaining candidates referred for selection consideration may be shared with other DHS Components. During the application process, you may choose to opt-in if you would like your name, application material, and assessment results to be shared. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements.

Your resume and supporting documentation will be reviewed to ensure you meet the minimum qualification(s). Your resume must support that you meet both specialized experience requirements described in the qualifications section and are proficient in the skills/competencies. If you meet the minimum qualifications, your experience, education, and training will be rated using a Structured Resume Review process.
Your final rating will be based on a Structured Resume Review conducted by Subject Matter Experts (SME). This Structured Resume Review requires that candidates resume must demonstrate the competencies noted below:

• Job Analysis, Test Development, and Validation
• Research Methods & Statistics
• Organizational Psychology
• Problem Solving
• Written Communication

• Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, phone number, relevant work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. *Note- It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. Note: Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.
• Your responses to the job questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/13004395
• Are you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, you should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND an SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position.
  • Current CBP Employees are encouraged to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above. Examples of appropriate SF-50s include promotions, within-grade increases, and accessions.
  • Retired former federal employees must submit your retirement SF-50 and encouraged to submit your most recent annuity statement.
• Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP), Interagency Career Transition Assistance Program (ICTAP), or the Reemployment Priority List (RPL)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456; or RPL registration documentation.
• Are you a veteran? If you are applying under a veteran appointing authority, you must submit documentation to support eligibility such as a DD-214 listing the character of service and either qualifying medal(s) or service period, a VA Disability Award letter dated 1991 or later, and/or supporting documentation as listed on the Standard Form 15. If you are currently serving on active duty, you must submit a written statement from the armed forces certifying your dates of service, your rank, expected character of service and anticipated date of separation. If you apply with a written statement at this stage, your preference will be verified by a DD-214 upon separation from the military. To learn more click here.
• Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s.
• You may be asked to provide a copy of your recent performance appraisal and/or incentive awards. Additionally, if you are a former federal employee, and have been separated from Federal service for over 52 weeks, it is recommended that you submit your most recent rating of record (performance appraisal) when applying.

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