University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Student Affairs & Study Abroad Coordinator - Office of Academic Services - Penn Engineering

Job Profile Title

Coordinator, Program

Job Description Summary

The Student Affairs & Study Abroad Coordinator (SASAC) manages administrative operations for the Student Affairs team at Penn Engineering’s Office of Academic Services. Reporting to the Associate Director of Student Affairs (ADSA), the SASAC will maintain key communication channels, update student handbooks and websites, track conduct cases, and create community engagement materials and programming. Guide students through global learning opportunities by advising students on study abroad locations, program selection, and course alignment. Provide ongoing academic assistance to students overseas and to exchange students studying at Penn Engineering. The role of the SASAC will enhance school-wide academic operations by developing advisor training resources and coordinating Office of Academic Services (OAS) meeting agendas.

Job Description

Student Affairs Coordination

Assist with administrative support for Penn Engineering Student Affairs by monitoring the Student Affairs email address, tracking and sending Undergraduate Nurture Emails, crafting the Undergraduate and Graduate Newsletters, making updates to the Engineering Handbooks (UG, Grad), making updates to the General (Grad/UG) and Wellness sections of the OAS website, and tracking student Conduct/Integrity on behalf of the ADSA.

Study Abroad Advising

Support SEAS students who are interested in studying abroad by advising them on study abroad options, eligibility, and expectations; answering questions when students are unable to find a course to take or encounter unexpected issues with course registration; and ensuring students are taking the correct number of courses. Liaise with Penn Global on student statuses, provide support to students studying abroad, and serve as a liaison between Penn Global and Engineering for Exchange Students (inbound) visiting Penn. Work on administrative tasks related to Global Programs/Study Abroad, including supporting curriculum and course matching for specialized boutique programs (e.g., 3+2, 4+1).

Community Learning & Knowledge Management

In the area of Advisor Training, support the maintenance of a comprehensive onboarding experience for new SEAS advising/coordinator staff, while developing advisor training resources and coordinating Office of Academic Services (OAS) meeting agendas. Maintain the database for advisor training and education, including the OAS Advisor Training Course. Regarding Student Engagement, the SASAC will provide written materials and events for the Engineering student body on topics related to Student Affairs (Wellness, DPS/Special Services, CSA, CIC, etc.), along with partnering with campus teams to provide student programming, scheduling 2–3 sessions with campus partners per term.

Office of Academic Services Support

Support the OAS Team with various systems support (CRM, Student Registration Systems). Coordinate Office of Academic Services (OAS) meeting agendas.

Qualifications

Required

• Bachelor's degree and 2 to 3 years of experience or an equivalent combination of education and experience..
• Experience using problem-solving skills to identify and document academic needs patterns.
• High attention to detail and confidentiality.
• Excellent oral and written communication skills. Comfort operating in a fast-moving, technology-rich environment; ability to learn new tools quickly and work across platforms (scheduling systems, Google Workspace, other CRM tools).
• Self-starter who thrives on accountability, with a demonstrated ability to manage multiple competing priorities and drive daily operations forward.
• Understanding and alignment with Penn Engineering’s mission and values.

Preferred

• A Master's degree in higher education administration, student affairs, or a related field is strongly preferred.
• Demonstrated understanding of the intersectional needs and concerns of student populations in STEM.
• Demonstrated organizational and planning skills to set work priorities under the pressure of deadlines.
• Demonstrated record of personal and professional initiative, flexibility, and careful judgment.
• Ability to work independently and as a team member.
• A cover letter is strongly recommended.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

School of Engineering and Applied Science

Pay Range

$24.21 - $31.25 Hourly Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay