About the Role: As a CBRE Contract Support Coordinator, you will provide basic customer service and administrative support to a small to medium Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled. This is an onsite role based in Richmond, VA, requiring attendance Monday through Friday.
What You’ll Do: • Respond to client inquires and concerns and ensure timely and quality service delivery and follow up to ensure satisfaction. • Understand the scope of the contract and make sure that all work is carried out accordingly. • Act as a financial and operational systems client resource. • Generate reports on open and closed work orders and check status with the appropriate technician or vendor. • Maintain files on work orders, proposals, and department files. Build vendor files and check the accuracy on completed paperwork. • Process invoices and ensure accurate cost center coding, • Coordinate sub-contractor files, ensuring they are compliant with QHSE requirements. • Identify cost savings opportunities to ensure customer and financial savings targets are maximized. • Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. • Impact through clearly defined duties, methods, and tasks are described in detail. • Deliver own output by following defined procedures and processes under close supervision and guidance.
What You’ll Need: • High School Diploma or GED with up to 2 years of job-related experience. • Ability to follow basic work routines and standards in the application of work. • Communication skills to exchange straightforward information. • Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. • Strong organizational skills with an inquisitive mindset. • Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups Why CBRE?
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Disclaimers
Applicants must be currently authorized to work in the USA without the need for visa sponsorship now or in the future.
- CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum hourly rate for the Contract Support Coordinator position is $28.00 per hour and the maximum hourly rate for the Contract Support Coordinator position is $33.65 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. - Benefits for Full-Time Employees o Corporate welfare benefits, which includes medical, dental, vision, disability, health care and dependent care reimbursement accounts, life and AD&D insurance o 401(k) Plan o Paid time off, parental leave, and holidays are available as established by Company policy
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).