As a Systems Engineer at Resource Data, you will design, implement, support, and optimize infrastructure solutions across on-premises and cloud environments. This role works independently to configure, deploy, monitor, and troubleshoot systems while collaborating with project teams and clients to deliver reliable, secure, and high-performing technology solutions. You'll apply strong technical expertise to resolve complex operational challenges, improve system reliability, and contribute to the development of repeatable engineering practices.

Key Responsibilities

• Independently deliver assigned systems engineering work while contributing to broader project and operational objectives
• Provide Level 3 support for end users, administrators, and project teams, resolving complex technical issues and escalating risks appropriately
• Install new software releases, operating system updates, patches, and infrastructure upgrades while ensuring minimal disruption to business operations
• Evaluate software updates and security patches and resolve software-related issues
• Perform system backup, recovery, and restoration activities to ensure business continuity and data protection
• Support system integrations, deployments, upgrades, migrations, and operational workflows
• Produce clear and comprehensive technical documentation, including system architecture diagrams, support procedures, deployment documentation, and service records
• Identify opportunities with clients to improve operational readiness, system performance, and infrastructure reliability

Basic Qualifications

• Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, or a related field; or equivalent combination of education and experience
• 2+ years of professional experience in systems engineering, infrastructure, platform engineering, or a related role
• Experience managing user accounts, security controls, system documentation, and troubleshooting activities
• Experience configuring and maintaining operating systems, virtualized environments, cloud platforms, and application infrastructure
• Experience supporting system integrations, deployments, upgrades, migrations, and operational workflows
• Familiarity with infrastructure security principles, monitoring solutions, backup and recovery processes, and reliability best practices
• Strong troubleshooting and root-cause analysis skills with the ability to resolve complex technical issues
• Ability to work independently and effectively manage priorities with minimal supervision
• Strong organizational, communication, and collaboration skills, including experience working with engineering teams and client stakeholders

Preferred Qualifications

• Experience using JIRA or similar work management and issue-tracking platforms to manage tasks, incidents, change requests, and project deliverables
• Experience working in consulting environments involving direct client interaction and project delivery responsibilities
• Experience delivering IT solutions with government agencies
• Industry certifications such as CompTIA Security+ or similar

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About Us

For more than 37 years, we’ve designed and built innovative technology solutions for our clients most complex challenges. We work on diverse projects spanning different industries, tech stacks, and systems. Forming strong partnerships with our clients is a cornerstone of our success. As a result, we’ve expanded to 5 locations and more than 200 employees.

We Believe in Team

We come from diverse backgrounds, not just IT, and have a wide range of interests. This diversity brings unique perspectives and insights to our work. You’ll always find support from coworkers—no matter their role or location. We believe in working together, pooling our ideas and expertise to achieve amazing results. Together, let’s conquer challenges and grow our skills all while enjoying our work.

It’s About Balance

“Work-life balance” isn’t a catch phrase, it’s a core value we live every day. Say goodbye to overtime, long hours, and constant travel. Our culture is built around focusing on what truly matters to you. Whether it’s investing quality time with family, achieving personal fitness goals, dominating your favorite game, or embarking on that dream safari, we support your outside interests.

Join us and discover a more fulfilling and enjoyable way to work.

Resource Data is an Equal Opportunity Employer and welcomes any qualified individuals authorized to work for ANY employer in the U.S. Resource Data does not discriminate against applicants on the basis of their race, color, national origin, religion, creed, disability, age, sex, sexual orientation, gender identity, marital status, familial status, or status with regard to public assistance, or membership or activity in a local human rights commission.

Please note: Resource Data will not provide immigration-related support or sponsor employment authorization for this position. Immigration related support includes documentation needed for any international student curricular, optional practical training (OPT), or exchange programs. Visas that require sponsorship include any employment authorization documents that require immigration support from an employer. Resource Data is not accepting candidates from third-party agencies at this time. The following states are not approved for remote payroll at this time: New York, California, New Jersey, Kentucky, Maine, Montana, New Hampshire, New Mexico, Vermont, Hawaii, Virginia, Massachusetts

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