Project Administration & Coordination

• Support project planning by maintaining schedules, timelines, deliverables, and project trackers.

• Assist with coordinating tasks, follow-ups, and documentation across active project workstreams.

• Track action items, owners, due dates, and completion status to support timely execution.

• Keep project artifacts organized, current, and accessible to appropriate project team members.

• Support broader IS Ops portfolio work when assigned, using the same coordination discipline.

Meeting & Communication Support

• Schedule project meetings, working sessions, and stakeholder check-ins.

• Prepare agendas, collect inputs, and ensure meeting materials are ready before discussions.

• Capture concise notes, key decisions, action items, owners, and next steps during meetings.

• Distribute meeting summaries and follow up on commitments to help maintain project momentum.

• Communicate updates professionally and clearly across business and technical audiences.

Tracking, Reporting & Documentation

• Update artifacts such as project plans, status reports, decision logs, risk logs, and dependency trackers.

• Assist with preparing project status updates for stakeholders, leaders, and delivery teams.

• Monitor approaching deadlines and identify overdue items requiring follow-up or escalation.

• Maintain accurate records that support delivery transparency, accountability, and continuity.

• Help ensure project documentation reflects current scope, timing, status, and next steps.

Risk, Issue, & Dependency Coordination

• Identify potential blockers, open questions, or missing information and raise them promptly.

• Support tracking of project risks, issues, decisions, and cross-team dependencies.

• Follow up with assigned owners to confirm progress on mitigation actions and next steps.

• Escalate concerns to leaders or senior team members when timelines may be impacted.

Process & Learning Development

• Learn and apply Information Systems project management standards, templates, and operating rhythms.

• Support consistent project coordination practices across assigned initiatives.

• Contribute suggestions to improve status tracking, meeting discipline, and documentation quality.

• Seek feedback and demonstrate steady growth toward increased project coordination ownership.

• 0–2 years of experience in project coordination, administration, operations, customer support, business support, or a related field.

• Learn and apply Information Systems project management standards, templates, and operating rhythms.

• Support consistent project coordination practices across assigned initiatives.

• Contribute suggestions to improve status tracking, meeting discipline, and documentation quality.

• Seek feedback and demonstrate steady growth toward increased project coordination ownership.

• Strong follow-through and commitment to completing assigned work accurately and on time.

Preferred Qualifications

• Exposure to Information Systems, IT, Salesforce, Corporate Digital Assets, or technical project environments.

• Basic understanding of project lifecycles, project management methodologies or project coordination activities such as task tracking, meeting coordination, and status reporting.

• Familiarity with project tracking tools such as Jira, Confluence, Trello, Asana, etc.

• Experience supporting technical, operational, or business initiatives

• Basic understanding of project lifecycles, task tracking, meeting coordination, and status reporting.

• Experience supporting cross-functional teams, internal stakeholders, or operational improvement efforts.

• Associate or bachelor degree in Business, Information Systems, Communications, or a related field.