MG Business Solutions is seeking an experienced Administrative & Technical Support Specialist to support the BLM Idaho State Office in Boise. This position performs work at a GS-07 equivalency level, providing day-to-day administrative, financial-records, and public-facing support to BLM staff and customers. The successful candidate will be an MG employee working on-site at the BLM facility with government-furnished equipment and workspace.

Key Responsibilities

• Assist walk-in, telephone, mail, and electronic customers with requests for information and services
• Provide user assistance and on-the-job guidance in accessing land and mineral records systems (LR2000, Case Recordation, Mining Claim Recordation and Imaging Systems, land status and patent records)
• Identify and correct data errors in the Collections and Billings System (CBS); recommend improvements to accounting and collections procedures
• Process applications and service requests, reviewing forms for accuracy and regulatory compliance
• Serve as teller for receipt, disbursement, and custody of cash items; process monetary transactions (cash, checks, credit cards) through an automated monetary processing system
• Handle complex inquiries, coordinate projects, develop information packages, and assist difficult visitors or callers with professionalism
• Process incoming and outgoing mail, special delivery services, print orders, and related duties
• Create, maintain, retrieve, and properly handle official Land and Mineral case files and mining records
• Monitor and report work status; prepare correspondence and maintain workload logs and records

Required Qualifications

• Experience performing administrative, accounting-clerk, or financial-records duties at a senior level (GS-07 equivalency based on experience and knowledge)
• Demonstrated accuracy in data entry and records management; experience with automated financial or records systems preferred
• Experience handling cash and processing monetary transactions with accountability controls
• Strong customer service and communication skills, including handling complex or sensitive inquiries
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, SharePoint)
• Ability to bend, lift, and carry items weighing up to approximately 60 pounds on an ongoing basis

Security & Suitability Requirements

• Must be able to obtain and maintain a federal Personal Identity Verification (PIV) credential / DOI Access Card
• Requires a National Criminal History Check and background investigation (OPM SF-85/85P, OF-306), including a credit release — BLM is a funds-handling agency and emphasizes financial responsibility
• Must submit all requested background documentation within 10 business days of request
• U.S. work authorization required

Pay: $27.71 - $27.77 per hour

Work Location: In person