Role description

Technical Program Manager

Lead I - Software Engineering

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

You Are:

We are seeking a proactive and technically strong Technical Program Manager to join our team. The ideal candidate will participate in the full software development lifecycle while ensuring project milestones are achieved on schedule.

The opportunity:

• Software Development Design, develop, test, and maintain scalable web and enterprise applications. Write clean, efficient, and maintainable code following coding standards and best practices.

• Troubleshoot, debug, and resolve application issues.

• Develop and consume RESTful APIs and integrate third-party services. Participate in code reviews and ensure high-quality software delivery.

• Work with databases to design, optimize, and maintain data models. Support deployment activities and production issue resolution.

• Project Coordination Coordinate software development activities across development, QA, product, and business teams.

• Track project schedules, deliverables, risks, and dependencies.

• Facilitate sprint planning, daily stand-ups, backlog refinement, and retrospective meetings. Monitor project progress and provide regular status updates to stakeholders.

• Prepare project documentation, meeting notes, action items, and progress reports. Identify project risks and proactively communicate mitigation plans.

• Ensure timely completion of project milestones while maintaining quality standards.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.

• 4–8 years of experience in software development with exposure to project coordination.

• Strong programming experience in one or more languages such as Java, C#, Python, JavaScript, or .NET.

• Experience with modern web frameworks such as React, Angular, Vue.js, Spring Boot, or ASP.NET Core.

• Strong understanding of object-oriented programming and software design principles.

• Experience with SQL and relational databases (SQL Server, PostgreSQL, MySQL, Oracle).

• Familiarity with Git and version control systems.

• Experience working in Agile/Scrum environments.

• Excellent communication, organizational, and stakeholder management skills.

• Preferred Qualifications

• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.

• Knowledge of CI/CD pipelines and DevOps practices.

• Familiarity with Docker and Kubernetes.

• Experience using Jira, Azure DevOps, Confluence, or similar project management tools.

• Scrum Master certification, PMP, or Agile certification is a plus.

• Required Skills

• Technical Skills

• Java / C# / Python / .NET JavaScript, React, Angular, or Vue.js REST APIs SQL Databases Git HTML5, CSS3 Cloud Platforms (AWS/Azure/GCP) CI/CD Project Coordination Skills Agile/Scrum Methodology Sprint Planning Project Scheduling Risk Management Stakeholder Communication Status Reporting Requirement Gathering Documentation Cross-functional Team Coordination

• Soft Skills:

• Strong analytical and problem-solving abilities

• Excellent verbal and written communication

• Ability to multitask and prioritize work effectively

• Strong organizational and time management skills

• Collaborative team player with leadership capabilities

• Ability to work independently in a fast-paced environment

• Nice to Have:

• Experience in SaaS or enterprise software development.

• Exposure to software release management.

• Knowledge of SDLC, QA processes, and software testing methodologies.

• Experience working with geographically distributed teams.

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Remote-US

Compensation Range: $75,000-$113,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

#UST

Skills

Project Management, Scrum, Stakeholder Management, Process Documentation, Production Support, Risk Management, Functional Testing

Benefits
Compensation range: $75,000.00 to $113,000.00 per year
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.