Associates Degree in Information Technology, MIS or related field. Develop, implement, design and set-up computer programs, applications, systems, databases and……
Minimum 1–2 years of IT support, help desk, or technical support experience preferred. High school diploma or equivalent; Associate's or Bachelor's degree in……
Provide first-level technical support via phone, email, chat, and remote support tools. Previous customer service, help desk, technical support, or IT……
Familiarity with help desk ticketing software and remote support tools. Proven experience in a similar IT help desk or technical support position.…
A Bachelor’s degree in Information Technology, Computer Science, or a related field -OR- A minimum of 3 years of equivalent experience in IT support.…
Proposed personnel possess the knowledge and capability to provide technical support for JIRA, GitLab, and other IT management tools, ensuring users receive……
Log telephone calls to the Helpdesk ticketing systems, if needed. Deploy PC hardware, computer peripherals, scanners, desk phones, and mobile devices (iOS,……
Serve as the primary point of contact for end-user technical support requests. Escalate complex technical issues when appropriate and maintain thorough……
This role offers a balanced mix of Help Desk Support (50%) and Desktop Support (50%), making it ideal for a customer-focused IT professional who enjoys both……
Answer questions, provide end-user training, and resolve problems via telephone and email, primarily utilizing remote support software and tools.…
Bachelor’s degree in business administration, computer science, information systems or a related field or equivalent combination of education and experience.…
The Help Desk Support Specialist will be responsible for answering requests and addressing system and user issues in a timely and professional manner.…
Provide Help Desk assistance, including answering phones and for web content and monitoring the Help Desk mailbox. Public Trust Clearance by start date.…
Possess the knowledge and capability to provide technical support for JIRA, GitLab, and other IT management tools, ensuring users receive prompt issue……
Exposure to enterprise support environments or help desk operations. Interest in information technology, technical troubleshooting, and end-user support.…
Monitor and respond to help desk calls and provide technical support to the end user. Under the supervision of the Technology Support Supervisor, this position……
The Systems Help Desk Technician is responsible for providing Tier II technical support to end users within a military medical facility environment.…
Strong communication skills, with the ability to explain technical concepts to non-technical users. Key Qualifications: • Bachelor’s degree in Computer Science,……
Associate degree in Information Technology, Computer Science, or a related field (or equivalent experience). Provide IT support for remote employees, ensuring……
Associate degree in IT, Computer Science, or related field (preferred but not required). Intercept and initiate resolution of IT customer service requests via……
IT Help Desk student worker position to assist with help desk support at CIU. Manages the printing system, Papercut, and credit card transactions.…
Support hybrid and remote work environments, including secure remote access, virtual meetings, collaboration tools, softphones, headsets, webcams, and mobile……
Manage day-to-day account lifecycle tasks: onboarding and offboarding support, Entra ID account changes, security group and license assignment, device……
Bachelor's degree in Computer Science, Information Systems, or a related field preferred. Administer user accounts, groups, licensing, and subscriptions within……
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Siouxland Community Health Center has an opening for:
IT Technician - Help Desk Support
1-Full-Time
Successful candidate must have solid experience & advanced knowledge of:
Associates Degree in Information Technology, MIS or related field. Bachelor's preferred.
Programming skills and/or previous work in Microsoft Access.
Strong organizational, communication (oral and written), presentation, and interpersonal skills.
Previous experience in computer trouble-shooting and problem-solving required.
Previous experience with a variety of computer applications required.
Knowledge and experience with Windows server, Windows XP/7/10 Professional, Exchange Server.
Successful candidate must be able to perform primary functions of position:
Develop, implement, design and set-up computer programs, applications, systems, databases and forms.
Maintain, support and trouble-shoot key software systems.
Maintain, trouble-shoot, and secure computer equipment and printers.
Monitor and maintain security system and assign security keys.
Assign applicable resources to staff (email, long distance code, computer log-on, etc.).
Maintain configuration of all clinic-wide operating systems.
Anticipate and troubleshoot problems and system failures with all networks and web services.
Coordinate and monitor IS technical systems and repairs.
These functions are not all inclusive.
Siouxland Community Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state, or local laws.
SCHC participates in E-Verify.
Pre-employment drug screen, background check, and review of required immunizations. Exemptions may be granted for religious or medical accommodation.
The minimum salary is $43K and the max salary is $59K.
$43K – $59K/yr (Glassdoor est.)
$50K
/yr Median
Sioux City, IA
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