The Sr. Systems Analyst is responsible for understanding functional requirements from key stakeholders and providing valuable solutions for the business. This role requires an emphasis on application support, enhancement, design, building and implementing changes as needed. Effective communication with internal and external developers will be key to ensure usability, reliability, and performance of supported systems satisfy the needs of the business.

This role requires working throughout all levels of the organization, and working closely with business sponsors, business subject matter experts and Information Technology, to ensure that high business value solutions are planned and executed.
Duties and Responsibilities

• Manage the daily performance and operation of enterprise-level software applications
• Responsible for the technical configuration and setup of the allocation application
• Support the administration of the server environments
• Plan, test, and support configuration changes requested by the business
• Support application maintenance installs, and application/database/operating system upgrades
• Collaborate with business and IT analyst(s) to define and scope requested application changes
• Create SQL queries to provide data to end users
• Ongoing responsibility for identifying errors and troubleshooting issues including bad configuration, messages, and communications failures that occur between associated internal and external applications.
• Conduct root-cause analysis for application issues
• Support various phases of application development, testing and deployment activities.
• Production support including periodic after hours and weekend support responsibilities.
• Perform application management functions including performance monitoring and capacity planning for non-production and production environments.
• Support dry-run activities and go-live execution to ensure code integrity

Scope

• Staff supervision and development: No
• Provides data and consultation for decision-making support
• Travel: Up to 5%
• Flex Designation: Anywhere

The anticipated salary range for this position is $93,000– $139,500 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

Education and Experience
Education Requirements

• BS in Computer Science, Information Technology, Business, or related field preferred

Years of Experience

• 5+ years’ experience supporting software applications and software development
• 5-7 years’ experience as an application support specialist, systems analyst, or application manager

Skills

• Experience implementing code revision controls
• Experience with retail applications and principles
• Familiarity with retail IT business practices
• Extensive knowledge of applications interfaces; Allocations/forecasting applications, preferred.
• Proficient use of revision control tools for managing code movements across environments
• Good knowledge of software development methodologies, tools, standards, and procedures for high-quality software development
• Good debugging and problem-solving skills
• Must possess excellent time management, communication, and organizational skills

Physical Requirements

• Corporate - Remote - General office environment requiring ability to:
• Stand, walk, sit for extended periods of time .
• Speak and listen to others in person and over the phone and video conferencing.
• Use keyboard and read from computer screen and reports.
• The ability to lift up to 15 lbs.

Safety
Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.

We’re a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.