Strategy & Operations Lead

Location Onsite: Pittsburgh, PA
Salary: $110,000 - $170,000

Company Overview

Fast-growing financial services organization focused on scaling operations through data‑driven decision making. We partner across product, sales, finance, and customer success to deliver measurable business outcomes and operational excellence.

Role Summary

We are hiring a Strategic Data & Operations Lead to own enterprise data strategy, analytics, and operational design. This leader will translate complex data into strategic priorities, build scalable processes and playbooks, and lead a small team of analysts and program managers to deliver measurable improvements across the business.

Key Responsibilities

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  Define and implement the company data strategy, governance, and data quality standards.

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  Build executive dashboards, forecasts, and reports that drive strategic decisions.

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  Map and optimize core business processes; design SOPs and automation to reduce cycle time and manual effort.

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  Lead cross‑functional programs from discovery through delivery; manage milestones, risks, and stakeholder communications.

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  Partner with engineering and IT to implement ETL, data pipelines, and workflow automation.

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  Hire, mentor, and grow a team of data analysts and operations specialists.

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  Align data and operations roadmaps with business strategy and financial targets.

Required Qualifications

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  6+ years in data analytics, operations, or program management with 2+ years leading cross‑functional initiatives or teams.

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  Bachelor’s degree in Business, Data Science, Engineering, Information Systems, or related field; advanced degree preferred.

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  Proficiency with SQL and a BI tool such as Tableau or Power BI.

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  Strong experience designing and scaling operational processes and SOPs.

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  Proven track record delivering multi‑stakeholder programs on time and on budget.

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  Excellent written and verbal communication skills.

Preferred Qualifications

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  Experience with ETL tools, Python or R for analytics, and cloud platforms (AWS or Azure).

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  Certifications such as PMP, CSM, or relevant data/analytics credentials.

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  Background in SaaS, fintech, healthcare, or manufacturing.

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  Experience leading organizational change and adoption programs.
  
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