Who are we?

Touch Support is a multinational Business Process Optimization company based in the United States. We have over 350 employees in the United States and Europe, and we are rapidly expanding our Accounts Receivable team to work with our clients. We are looking for several individuals motivated to develop their careers in finance and strive in a dynamic and multicultural environment like ours.

Our position is entirely a work-from-home position, and we have long experience and success with training and onboarding new team members online.

For that reason, we are accepting applications from anywhere in Kosovo!

Principal Duties and Responsibilities:

• Prepare and submit all billing and invoicing
• Input accounting data into the accounting system
• Prepare and reconcile bank deposits, reconciling cash
• Record AP and AR transactions and cash posting
• Maintain precise records of all incoming payments
• Verify the validity of account discrepancies by obtaining and investigating information
• Research, negotiate, and reconcile chargeback and third-party claims
• Review and entry of financial documentation such as invoices, bills, accounts payable, and accounts receivable
• Review of bank and credit card transactions
• Processing business expenses
• Managing day-to-day transactions
• Liaising with customers and vendors as and when required
• Close invoices (payments and other closure methods)
• Perform additional job-related tasks assigned by the employer

Requirements:

You are a great candidate for this position if you:

• Are proficient and confident with the English language (B2, C1, C2)
• Have basic computer skills and are capable of comprehending new software easily
• Have an eye for detail and are thorough in the review of documentation
• Are highly organized, have the ability to prioritize tasks, and can multitask
• Can work well as a member of a team but also individually without supervision
• Are able to follow instructions and meet deadlines as defined by senior colleagues, supervisors, and management
• Ability to work US working hours (local afternoon hours)

What we offer:

• Starting salary: $665 gross
• Initial and ongoing training and mentoring
• Clear promotional path with competitive salary increases
• Supporting Team Lead and supervisor in the US
• Great teamwork environment! Even though we work from home, our team is firmly connected at any given moment to ensure everyone feels a part of the team
• Constant communication with English speakers

Please submit your application in English. Applications submitted in any other language will not be considered.

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