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Position Overview:

West Monroe is seeking a senior, technically grounded Managing Director to serve as the Technical Account Lead for a large CA IOU, working in close partnership with the Account Lead to deepen and expand one of the firm’s most strategic utility relationships.

This role is purpose-built for a leader who operates at the intersection of client intimacy, technical credibility, and commercial growth. You will be embedded in the utility client account, developing a deep understanding of the client’s most complex technology and grid challenges, and translating those challenges into actionable opportunities for West Monroe.

You will act as the technical “tip of the spear”—engaging credibly with utility’s technology and grid leadership, pressure-testing problem statements, identifying downstream implications, and mobilizing the right experts from across West Monroe’s Technology & Experience Practice and broader Firm.

Success in this role requires the ability to connect dots faster than the client, shape solutions before they are fully defined, and convert technical insight into measurable revenue growth and long-term partnership value.

Key Responsibilities:

Utility Account Technical Leadership

• Serve as the primary technical advisor and thought partner to utility account across IT, OT, and grid modernization domains

• Develop a deep, first-hand understanding of the utility’s technology landscape, constraints, and strategic priorities

• Engage directly with utility’s stakeholders (CIO, CTO, grid operations, engineering, and architecture teams) with high technical credibility

• Deconstruct client challenges into root causes, risks, and technical and operational implications

• Proactively identify white space opportunities by anticipating needs across utility’s T&D and enterprise technology ecosystem

Opportunity Shaping & Solution Orchestration

• Translate client problems into well-defined, actionable opportunities aligned to West Monroe capabilities

• Act as the bridge between utilities and West Monroe’s TechEx practice, bringing the right SMEs, architects, and delivery leaders into the conversation at the right time

• Shape and co-develop solutions that are technically sound, commercially viable, and differentiated

• Lead or support proposal development, solutioning, and deal strategy for complex engagements

• Ensure continuity from problem identification -> solution shaping -> deal closure -> delivery alignment

Commercial Ownership & Growth

• Own and deliver against revenue targets specific to the utility account

• Partner with the Account Lead to define and execute a multi-year account growth strategy

• Expand West Monroe’s footprint into new buying centers through technical credibility and insight-led selling

• Drive pipeline development through proactive client engagement and opportunity identification

Preferred Technical Domain Focus Areas

• Grid & OT Systems: ADMS, EMS, DERMS, SCADA, outage management, grid-edge integration

• Enterprise Platforms: SAP/Oracle (ERP, EAM), asset management, work management systems

• Data, Cloud & AI: Cloud platforms (AWS/Azure/GCP), data architecture, advanced analytics, AI/ML for grid and asset intelligence

• Grid Modernization: DER integration, electrification, reliability and resilience programs
• IT/OT Convergence: Architecture, cybersecurity, data integration, and operational alignment

Qualifications:

• 15+ years of experience in utility technology, consulting, or related leadership roles

• Deep, hands-on understanding of electric utility IT and OT environments (T&D focus)

• Demonstrated ability to engage credibly in technical conversations with utility engineering and architecture leaders

• Proven track record of originating, shaping, and closing complex deals ($5M+)

• Experience working within or closely with large IOUs (preferably PG&E or similar-scale utilities)

• Strong commercial acumen with the ability to translate technical challenges into revenue opportunities

• Ability to navigate ambiguity, connect disparate issues, and synthesize into clear client solutions

• Executive presence with a bias toward action and ownership

• Bachelor’s degree with strong academic achievement; MBA or equivalent advanced technology degree preferred.
• This role requires the ability to travel, as required based on client and organizational demands. Additionally, it requires the ability to be in-person at least three days a week.

Why West Monroe

At West Monroe, you’ll play a defining role in shaping one of our most strategic utility relationships. This role offers the opportunity to operate at the center of grid modernization, digital transformation, and AI, while directly influencing account growth, client outcomes, and the evolution of our Utilities practice.

Ready to get started? Join our team and make an impact

To learn more about inclusion and diversity at West Monroe, visit www.wmp.com/inclusion.

Other consultancies talk at you.
At West Monroe, we work with you.

We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.

The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.

You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to recruiting@westmonroe.com.

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If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.