Digital Marketing & Communications Coordinator | Social Media & Content Creation

Full-Time, Hourly (40 hour/week) | Cleveland, Ohio

Work Schedule: 8:00am – 4:30pm Monday through Friday

We're Cornerstone of Hope.

Cornerstone of Hope is Ohio's leading bereavement center, helping thousands of grieving children, teens, adults, and families each year find hope through expert grief support, education, and community outreach.

Every story we tell helps someone discover they don't have to face grief alone.

Exceptional care deserves exceptional storytelling. That's where you come in.

Why This Role Matters

We're looking for a creative storyteller, content creator, digital strategist, and relationship builder who embraces Cornerstone of Hope's Christian mission and is passionate about sharing stories that inspire hope and strengthen our community..

You'll help shape the voice of Ohio's leading bereavement organization, grow our digital presence, strengthen community partnerships, and create content that inspires people to engage, volunteer, give, and seek support.

This isn't about selling a product—it's about connecting people with resources that can change their lives.

What You'll CreateCreate Scroll-Stopping Content (40%)

· Lead Cornerstone's day-to-day social media presence across Facebook, Instagram, LinkedIn, YouTube, and emerging platforms.

· Plan and execute digital marketing campaigns and content that support organizational priorities, fundraising, programs, events, and community awareness.

· Produce compelling reels, short-form videos, graphics, photography, and written content.

· Create and distribute email marketing campaigns, newsletters, and digital communications.

Stories That Matter (30%)

· Identify, interview, photograph, and capture video of clients, volunteers, donors, staff, and community partners to create authentic stories that demonstrate Cornerstone's impact, inspire hope, and strengthen donor engagement.

· Write compelling blogs, newsletters, press releases, impact stories, annual report content, fundraising appeals, campaign messaging, and other communications that increase awareness, build trust, and encourage participation, volunteerism, and philanthropic support.

· Coordinate and prepare organizational leaders for media interviews, podcast opportunities, speaking engagements, and other storytelling opportunities that expand Cornerstone's visibility and reinforce its reputation as Ohio's leading bereavement center.

Community Engagement and Growth (20%)

· Partner with program and development leadership to identify new audiences, strategic partnerships, and opportunities to expand Cornerstone’s reach throughout Ohio.

· Identify and coordinate high-impact community and media opportunities, including conferences, speaking engagements, podcasts, health fairs, networking events, and community outreach activities—that increase visibility and strengthen community relationships.

· Develop and execute marketing campaigns and outreach initiatives that increase referrals, strengthen community awareness, and drive engagement with Cornerstone's programs, services, fundraising events, and emerging initiatives.

· Maintain an outreach calendar and track partnership activity, referral opportunities, media contacts, and community engagement efforts.

Measure, Optimize & Innovate (10%)

· Monitor and analyze the performance of digital marketing campaigns, social media, website content, email marketing, media relations, and community outreach initiatives, using key performance indicators (KPIs) to evaluate effectiveness and optimize future marketing efforts.

· Establish measurable marketing goals and implement strategies that increase audience reach, engagement, referrals, volunteer participation, philanthropic support, and organizational visibility.

· Identify and implement innovative marketing ideas, emerging technologies, AI tools, and process improvements that strengthen communications while maintaining Cornerstone's trusted voice and brand.

· Maintain marketing systems, digital assets, media contacts, and communication resources that support efficient marketing operations and organizational effectiveness.

Other Responsibilities

· Participates in staff meetings, events as outlined in the All-Hands-on-Deck section of the COH PTO Policy.

· Performs other duties as may be assigned.

What You’ll Bring

· An appreciation for and enthusiastic willingness to support Cornerstone of Hope's Christian mission and values.

· Outstanding writing, editing, and storytelling skills.

· Strong visual eye and creative instincts.

· 2–4 years of experience creating engaging digital marketing or communications content.

· Experience with Canva and familiarity with Adobe Creative Cloud, Meta Business Suite, Google Analytics, email marketing platforms, and WordPress or similar content management systems preferred.

· Ability to manage multiple priorities while meeting deadlines.

· Demonstrated ability to stay current on emerging marketing trends, AI tools, and evolving social media platforms—and the initiative to thoughtfully incorporate new ideas and technologies while maintaining Cornerstone's established voice and brand.

Bonus Points

· A portfolio of social campaigns, writing samples, photography, or video content.

· Graphic design experience.

· Experience in nonprofit, healthcare, ministry, or behavioral health marketing.

Why You'll Love It Here

· Mission that changes lives—your work helps grieving families find hope.

· Meaningful projects with visible impact.

· A collaborative team that values creativity, initiative, and continuous learning.

· Opportunities to bring fresh ideas while strengthening Cornerstone's trusted voice and brand.

· Faith-rooted culture grounded in compassion, excellence, and service.

· Competitive benefits and opportunities for professional growth.

Ready to Join Us?

If you're a creative marketer who wants to use your talents to make a meaningful difference, we'd love to hear from you.

Please submit your resume, cover letter, and a link to your portfolio or work samples. In your cover letter, tell us about a marketing campaign or piece of content you're most proud of, what made it successful, and how your experience and values align with Cornerstone of Hope's mission. Please send all materials to cohhr@cornerstoneofhope.org

Cornerstone of Hope is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, pregnancy, veteran status, or any other status protected by law.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Digital marketing: 2 years (Required)

Work Location: In person