• Conducts biopsychosocial assessments by phone with clients to identify needs in key areas (e.g., housing, employment, financial assistance, benefits, social connection, etc.).
• Makes referrals to Network providers to address identified needs based on understanding of eligibility criteria, capacity, location, and client preference.
• Maintains a working knowledge of Network providers’ menu of services, eligibility criteria, intake process and preferences.
• Develops positive working relationships with array of Network providers and attends monthly community meetings.
• Documents all activity in accordance with grant program guidelines and in compliance with internal policies and procedures.
• Elicits feedback from clients and providers to ensure successful engagement.
• Coordinates across other programs and ministries within ABCCM.
• Participates in all appropriate staff, supervision, and training meetings.
• Assumes other duties as assigned by Leadership.
• The Care Coordinator reports to the Clinical Direct of MRS.
• The position interacts with VSC staff, veteran participants and family members, community providers, volunteers and interns.

KNOWLEDGE, SKILLS, & ABILITIES

• Must have verbal ability.
• Must be able to comprehend instructions.
• Must be able to comprehend/interpret charts, diagrams.
• Possess inductive and deductive reasoning.