JOB

RECRUITMENT EXTENSION NOTICE

The recruitment period for this vacancy has been extended to allow for a larger applicant pool. If you have already applied there is no need to reapply.

ATTENTION ALASKA RESIDENTS ONLY!

The Department of Transportation and Public Facilities (DOT&PF), Program Management and Administration, is looking for a College Intern 1/2/3/4 to help us Keep Alaska Moving!

SALARY INFORMATION

Juneau

College Intern 1 - $19.96/Hour/OT Eligible
College Intern 2 - $21.19/Hour/OT EligibleCollege Intern 3 - $22.49/Hour/OT EligibleCollege Intern 4 - $25.36/Hour/OT Eligible

What you will be doing:

Our College Internship program at the DOT IT Services team gives interested tech-savvy college students an opportunity to dive into the field of professional IT customer service. Interns get hands-on training to help build their skills and knowledge base in computer support and technical skills around computers, systems, and software. Our team prides itself on providing excellent support to Department of Transportation & Public Facilities users via phone, email, and instant messaging, and we guide our College Interns to be valued and successful IT employees. You’ll inventory, image, and wipe computers, learn our IT ticketing system, and overall help to solve your coworker’s computer troubles, as our team does its part to Keep Alaska Moving.

Our organization, mission, and culture:

The State of Alaska Department of Transportation and Public Facilities’ mission is to Keep Alaska Moving. We are working toward a modern, adaptable, flexible transportation system that will be resilient as we tackle our challenges. We believe collaboration, communication, and coordination increase our ability to succeed. Creating teams that are focused on results, working together, and leveraging resources across our department, with community and private sector partnerships, increases our ability to accomplish our mission and serve Alaskans.

The working environment you can expect:

This position is located in Juneau. After training and with supervisor approval, this position may be eligible for in-state teleworking options.

Working at the Alaska Department of Transportation and Public Facilities (DOT&PF) offers a uniquely challenging and rewarding environment. With Alaska's diverse and expansive terrain, coupled with its extreme weather conditions, employees of the DOT&PF can work in various locations, including remote locations and urban centers, addressing a wide range of transportation needs. Their roles demand adaptability and resourcefulness as they maintain and improve roads, bridges, airports, ports, and public facilities in a state known for rugged terrain and extreme seasonal changes. This work not only presents professionals with a range of fascinating challenges but also allows them to contribute to developing and maintaining critical infrastructure against the backdrop of Alaska's breathtaking natural beauty, reflecting a strong commitment to safety and environmental responsibility.

Who we are looking for:

To be successful in this position, the selected applicant will possess the following core competencies:

Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.

Applies Technology to Tasks: Selects and understands procedures, machines, or tools that will produce the desired results; identifies or solves problems in machines, computers, or other technologies as they are related to performing tasks.

Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.

Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.

EXAMPLE OF DUTIES College Intern 1

Currently accepted, enrolled, and attending an accredited college in an undergraduate degree program while maintaining an academic load of at least six credit hours per semester (eight credit hours per quarter).

Special Note:
Academic transcripts and/or tuition billings may be construed as proof of enrollment.

Appointment and retention in this class series is restricted to students actively pursuing an undergraduate degree program in an accredited college and maintaining an academic load of at least six semester (eight quarter) credit hours per semester (quarter).

Students who have completed spring semester courses and are enrolled in fall semester courses are considered to be attending college during the summer regardless of whether or not summer courses are taken.

College Intern 2

Currently accepted, enrolled, and attending an accredited college in an undergraduate degree program while maintaining an academic load of at least six credit hours per semester (eight credit hours per quarter);
AND
In good standing with a cumulative grade point average of 2.0 or higher;
AND
Have successfully completed training as a College Intern 1 or 24 semester (36 quarter) hours of coursework in the degree program.

Special Note:
Academic transcripts and/or tuition billings may be construed as proof of enrollment.

Appointment and retention in this class series is restricted to students actively pursuing an undergraduate degree program in an accredited college and maintaining an academic load of at least six semester (eight quarter) credit hours per semester (quarter).

Students who have completed spring semester courses and are enrolled in fall semester courses are considered to be attending college during the summer regardless of whether or not summer courses are taken.

College Intern 3

Currently accepted, enrolled, and attending an accredited college in a baccalaureate degree program while maintaining an academic load of at least six credit hours per semester (eight credit hours per quarter);
AND
In good standing with a cumulative grade point average of 2.0 or higher;
AND
Have successfully completed training as a College Intern 2 or 56 semester (84 quarter) hours of coursework in the degree program.
AND
Currently enrolled in and attending upper division classes in a declared major related to the body of work to be performed.

Special Note:
Academic transcripts and/or tuition billings may be construed as proof of enrollment.

Appointment and retention in this class series is restricted to students actively pursuing an undergraduate degree program in an accredited college and maintaining an academic load of at least six semester (eight quarter) credit hours per semester (quarter).

"Upper division courses" means courses that are specialized, in-depth and advanced. Such courses emphasize problem-solving, analytical thinking skills, and theoretical applications, with depth and rigor in a discipline's theories and methods; specialization in a particular field or profession; refinement of general education; and/or development of specific intellectual and professional skills. Upper division courses are commonly identified in college catalogs as 300 level and higher.

Students who have completed spring semester courses and are enrolled in fall semester courses are considered to be attending college during the summer regardless of whether or not summer courses are taken.

College Intern 4

Currently accepted, enrolled, and attending an accredited college in a baccalaureate degree program while maintaining an academic load of at least six credit hours per semester (eight credit hours per quarter);
AND
In good standing with a cumulative grade point average of 2.0 or higher;
AND
Have successfully completed training as a College Intern 3 or 88 semester (132 quarter) hours of coursework in the degree program of which at least 12 semester (16 quarter) hours were upper division coursework in a declared major directly related to the assigned duties and responsibilities.

Special Note:
Academic transcripts and/or tuition billings may be construed as proof of enrollment.

Appointment and retention in this class series is restricted to students actively pursuing an undergraduate degree program in an accredited college and maintaining an academic load of at least six semester (eight quarter) credit hours per semester (quarter).

"Upper division courses" means courses that are specialized, in-depth and advanced. Such courses emphasize problem-solving, analytical thinking skills, and theoretical applications, with depth and rigor in a discipline's theories and methods; specialization in a particular field or profession; refinement of general education; and/or development of specific intellectual and professional skills. Upper division courses are commonly identified in college catalogs as 300 level and higher.

Students who have completed spring semester courses and are enrolled in fall semester courses are considered to be attending college during the summer regardless of whether or not summer courses are taken. SUPPLEMENTAL INFORMATION

Email: kris.maenhout@alaska.gov

Email: ryan.houlihan@alaska.gov