About the role

We are a senior living community seeking an experienced Director of Business, HR & Payroll Operations to oversee the financial, administrative, human resources, and payroll functions of our facility. This role blends strategic business office management with hands-on HR and payroll leadership, ensuring efficient operations, regulatory compliance, and strong support for staff and organizational goals. The position reports directly to the Administrator / Director.

What you'll do

Business office management

• Coordinate facility financial billing and collections in cooperation with third parties
• Supervise business office staff and monitor billing and collection activities
• Ensure compliance with accounting controls and procedures; analyze monthly collections
• Assess bad debt reserves and recommend write-offs; ensure accurate month-end closing
• Maintain all required records in conformance with state and federal regulations
• Participate in routine financial meetings

Payroll administration

• Process full-cycle payroll for all facility staff accurately and on schedule
• Ensure accuracy of PBJ reporting, timekeeping, and PTO accruals in HRIS
• Coordinate employee deductions, garnishments, and tax withholdings
• Reconcile payroll records and resolve discrepancies in a timely manner
• Maintain compliance with federal and state payroll regulations

HR & benefits

• Administer HR functions including hiring, onboarding, background checks, I-9 verification, and time attendance
• Coordinate employee benefits, deductions, FMLA/CFML leave, and workers' compensation claims
• Support management with interviews, performance evaluations, and disciplinary processes
• Maintain HR records, personnel files, and compliance with federal/state posting requirements
• Serve as a facility resource for staff education, payroll support, and HR customer service

What we're looking for

• Bachelor's degree in business administration, accounting, or related field preferred
• Minimum 3 years of experience in third-party billing/collections; at least 1 year in a supervisory role
• Hands-on payroll processing experience; familiarity with HRIS and timekeeping platforms
• Strong written, verbal, analytical, and interpersonal communication skills
• Proficiency in Microsoft Office suite and standard office equipment
• Knowledge of state and federal regulations governing admissions, HR, and payroll compliance
• Ability to maintain confidentiality and uphold resident rights and dignity

Key competencies

Accountability

Takes ownership of outcomes with prudent fiscal management and ethical practice

Leadership

Proactively aligns resources to goals; supports staff development and positive culture

Communication

Presents information clearly in written and oral forms; recognizes and responds to issues promptly

Partnership

Builds trusting relationships with staff, residents, and families through integrity and transparency

Compensation & details

Salary

$90,000 annually, paid bi-weekly via direct deposit

Classification

Salaried exempt — 40 hours per week

Schedule

Monday – Friday, standard business hours

Setting

On-site, well-lit and well-ventilated work environment

Pay: $85,000.00 - $95,000.00 per year

Work Location: In person