How do employees rate Massage Heights?

Employees rate Massage Heights 3 out of 5 stars based on 794 anonymous reviews on Glassdoor.

How can I get a job at Massage Heights?

To get a job at Massage Heights, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Massage Heights and prepare for tough questions.

Do people recommend working at Massage Heights?

Overall, 37% of employees would recommend working at Massage Heights to a friend. This is based on 794 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at Massage Heights?

60% of job seekers rate their interview experience at Massage Heights as positive. Candidates give an average difficulty score of 2.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at Massage Heights.

How do employees rate the business outlook for Massage Heights?

37% of employees think that Massage Heights has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at Massage Heights

Massage Heights Snapshot

3.0

based on 795 ratings

37% would recommend to a friend

Shane Evans

62% approve of CEO

105 OfficesLocations

Mission At Heights Wellness Retreat, being Unstoppable is more than a mantra—it’s our driving force. It reflects our commitment to resilience, innovation, and growth, inspiring us to empower franchisees, their teams, and our guests and members to achieve their full potential.

Description What began in 2004 as a single Retreat in San Antonio, Texas, has evolved into Heights Wellness Retreat—a modern, holistic wellness destination with a growing presence across the U.S. and Canada. Originally founded as Massage Heights by Shane and Wayne Evans, our journey was sparked by the vision to make high-quality, professional massage therapy both accessible and affordable. Over the years, we’ve expanded this vision to embrace a broader, more integrated approach to total well-being.

Today, Heights Wellness Retreat represents the next chapter in our growth—blending our trusted expertise in massage therapy with elevated wellness services and an enriched guest experience. With nearly two decades of franchise success, we continue to be a family-owned and led business committed to nurturing the health of our communities, supporting the careers of skilled massage therapists, estheticians, and wellness professionals, and empowering entrepreneurs through franchise opportunities.

At the heart of our brand is a mission to elevate everyday wellness—making self-care not a luxury, but a lifestyle. Our Retreats offer a sanctuary where individuals can renew, recharge, and thrive.

Life at Massage Heights

Why work with us?

About Us

Careers

People/Benefits

REDEFINING WELLNESS

Heights Wellness Retreat (formerly Massage Heights) is a trailblazer in the wellness industry, that offers an elevated, holistic approach to self-care and recovery. What began in 2004 as a single retreat in San Antonio, Texas, has blossomed into a thriving network of franchised locations throughout the U.S. and Canada.

Founded by Shane Evans, Massage Heights | Heights Wellness Retreat was born out of a vision to meet the growing demand for professional and affordable massage and skin therapy services. That dedication to creating accessible, elevated experiences quickly resonated with communities, transforming a family-owned business into a brand with over 110 locations and two decades of expertise. With the evolution to Heights Wellness Retreat, we're embracing a broader, integrative approach to wellness by offering innovative touchless therapies such as cryotherapy, lymphatic drainage, salt therapy and meditation designed to nurture physical, mental, and emotional well-being.

Whether you're a massage therapist, an esthetician, or an entrepreneur looking for the perfect business opportunity, our mission is to empower people to be unstoppable and transform lives with wellness.

Company updates

Massage Heights

2mo

Last week in Dallas, we brought our teams together for our 2026 Heights Wellness Retreat Conference, centered around our theme, Ascension. Bringing our network together always reminds us what makes this brand special, the people. From collaboration and idea-sharing to celebrating big achievements, the week reflected the passion and commitment across our system. We’re excited to keep building what’s next, together....Show more

Last week in Dallas, we brought our teams together for our 2026 Heights Wellness Retreat Conference, centered around our theme, Ascension. Bringing our network together always reminds us what makes this brand special, the people. From collaboration and idea-sharing to celebrating big achievements, the week reflected the passion and commitment across our system. We’re excited to keep building what’s next, together.

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Massage Heights

6mo

Proud to see our Heights Training Team in action 💙 This month, our Heights Training Team was on site in the Houston area and Newport Beach, supporting two new owners as they step into leadership at existing Massage Heights locations. Taking over an established retreat is a big milestone, and having hands-on, in-person support makes all the difference. From operational guidance to culture and team alignment, our trainers were there every step of the way—ensuring a smooth transition while setting these owners up for long-term success. Moments like this reflect what makes Heights special: collaboration, care, and a deep commitment to supporting our franchise partners and teams. We’re excited for what’s ahead and grateful to have such a dedicated training team leading the way. #FranchiseSupport #TrainingTeam #LeadershipInAction ...Show more

Proud to see our Heights Training Team in action 💙 This month, our Heights Training Team was on site in the Houston area and Newport Beach, supporting two new owners as they step into leadership at existing Massage Heights locations. Taking over an established retreat is a big milestone, and having hands-on, in-person support makes all the difference. From operational guidance to culture and team alignment, our trainers were there every step of the way—ensuring a smooth transition while setting these owners up for long-term success. Moments like this reflect what makes Heights special: collaboration, care, and a deep commitment to supporting our franchise partners and teams. We’re excited for what’s ahead and grateful to have such a dedicated training team leading the way. #FranchiseSupport #TrainingTeam #LeadershipInAction

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Massage Heights

7mo

🎉 Shoutout to our PR Rockstar — Sarah Naselli! 🌟 We’re thrilled to share that our very own Sarah Naselli, Operations and Training Specialist, was featured as an expert in Well Connected by Murad discussing the best skincare routine for dry skin! In the article, Sarah shares valuable insights on how to care for dry skin, from understanding skin barrier health to choosing the right hydrating ingredients, helping readers feel confident and informed about their skincare routines. https://wellconnected.murad.com/whats-the-best-skincare-routine-for-dry-skin/...Show more

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Massage Heights

8mo

Training Week in Houston An incredible week of training in Houston, and the momentum is undeniable. As Massage Heights transitions to Heights Wellness Retreat, Houston is proudly leading the way as the first Retreat to begin this exciting evolution. The team embraced the new model with enthusiasm, engaging fully in the initial training phase and demonstrating a strong commitment to elevated services, expanded wellness offerings, and an enhanced experience for both guests and therapists. This transition marks a major step forward as we take wellness to the next level and continue shaping a workplace where professionals can grow, thrive, and deliver exceptional care....Show more

Training Week in Houston An incredible week of training in Houston, and the momentum is undeniable. As Massage Heights transitions to Heights Wellness Retreat, Houston is proudly leading the way as the first Retreat to begin this exciting evolution. The team embraced the new model with enthusiasm, engaging fully in the initial training phase and demonstrating a strong commitment to elevated services, expanded wellness offerings, and an enhanced experience for both guests and therapists. This transition marks a major step forward as we take wellness to the next level and continue shaping a workplace where professionals can grow, thrive, and deliver exceptional care.

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Massage Heights

8mo

Heights Wellness Retreat – Porter Ranch Grand Opening What an incredible milestone for our brand! 🎉 We officially opened the first Heights Wellness Retreat in Porter Ranch, CA, marking the beginning of a new era in holistic wellness! Over the last year, cross-department teams have collaborated to build a refreshed training program and an elevated retreat experience that reflects our founder’s vision for the future. Seeing it all come to life during our on-site training — and then at the ribbon cutting — was a proud moment for everyone involved. A huge congratulations to our amazing franchise owners, Ashley and Jacob, and to the Porter Ranch community for welcoming us so warmly. This retreat represents innovation, teamwork, and the belief that wellness should help people feel unstoppable....Show more

Heights Wellness Retreat – Porter Ranch Grand Opening What an incredible milestone for our brand! 🎉 We officially opened the first Heights Wellness Retreat in Porter Ranch, CA, marking the beginning of a new era in holistic wellness! Over the last year, cross-department teams have collaborated to build a refreshed training program and an elevated retreat experience that reflects our founder’s vision for the future. Seeing it all come to life during our on-site training — and then at the ribbon cutting — was a proud moment for everyone involved. A huge congratulations to our amazing franchise owners, Ashley and Jacob, and to the Porter Ranch community for welcoming us so warmly. This retreat represents innovation, teamwork, and the belief that wellness should help people feel unstoppable.

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Photos

Massage Heights photo of: Heights Wellness Retreat

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Jobs at Massage Heights

Front Desk Sales Receptionist

Wellness Sales Associate

Front Desk Receptionist

Spa Front Desk Receptionist

Employee reviews at Massage Heights

Massage Heights has an employee rating of 3.0 out of 5 stars, based on 795 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Massage Heights employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.8

Culture & values

2.7

Career opportunities

2.6

Compensation and benefits

2.5

Senior management

Employee reviews

Retreat directorCurrent employee

5.0

Wonderful Atmosphere

Massage Heights

Massage Heights Snapshot

Life at Massage Heights