AMS Customer Service Manager (CSM) reviews

Many thanks for taking the time to post a review. It is disappointing to read your thoughts regarding the departure of colleagues owing to the economic climate we, and the industry as whole, have been operating in and the subsequent softening in client hiring volumes we’ve experienced on some accounts. We've been working hard to minimize the impact this is having on our colleagues, and we've managed to re-deploy over 400 talented individuals in the last year. We are dedicated to ensuring our top talent is retained where possible. In terms of our location strategy, as a global organisation, it’s critical that have the right people in the right roles in the right locations, ensuring we continue to leverage the talent in our global markets, aligned to our client’s needs, enabling our people to come together to connect and collaborate. We always want to put our people first, so please feel free to reach out, confidentially, so we can discuss any of this in more detail. I can be reached on Stephanie.Gillingham@weareams.com. Kind regards, Steph – Global Head of HR Partnering.