Absorb Software Customer Service Manager (CSM) reviews

leaders are very new in their role and will not help their team succeed so much as they will regurgitate praise and "do better" with no real direction for success. leaders have very little control over their team's success due to higher ups quitting, changing direction, not communicating changes in the road map, etc. leaders show they are overwhelmed and overworked by c-suite not understanding or trying to keep a director in place CSMs are grossly underpaid and the benefits are EXPENSIVE. not to mention the quarterly changes to software and the role to keep the group afloat