Affinity Customer Success Manager (CSM) reviews

We’re sorry to hear you’ve had a negative experience at Affinity. We do try to ensure everyone is treated fairly, challenged, and has a constructive relationship with their manager which includes regular feedback, but sometimes we might get it wrong. We’re also growing quickly, which means we often need to update our policies and practices. We try to err on the side of favorability to the employees, which we did for our recent perk update (grossing up our perk allowance to offset the tax burden). Your feedback is important and we want to use this as a learning opportunity to help make it better for you. If you feel comfortable doing so, please reach out to the People team through our internal email address and we can help with your concerns. We really would like to help improve your experience.