American Express reviews

4.1

81% would recommend to a friend

(18,608 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,608 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance People-first culture Awesome career growth opportunities -- encouraged to apply to new roles every 18 months

Cons

Lower base salary than competitors (other banks)

Viewing 1 - 3 of 18,608 Reviews

Glassdoor has 21,962 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.