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      American Water

      Engaged Employer

      American Water reviews

      3.7

      64% would recommend to a friend

      (617 total reviews)

      John Griffith

      65% approve of CEO

      58% positive business outlook

      Ratings by demographic groups

      American Water has an employee rating of 3.7 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Water employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

      Reviews by job title

      617 reviews
      5.0
      Apr 18, 2026

      Good pay and benefits, but demanding workload

      Maintenance relief
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, above average pay for industry, chances to move around or be promoted. Overtime is usually available.

      Cons

      24/7 operation no matter the weather or conditions. Runs lean requiring employees to have to work extra. A lot of corporate filler roles, do they really serve a purpose?

      Viewing 1 - 3 of 617 Reviews
      Related searches: American Water jobs | American Water salaries | American Water benefits | American Water interviews
      ReviewsAmerican Water reviews

      Glassdoor has 675 American Water reviews submitted anonymously by American Water employees. Read employee reviews and ratings on Glassdoor to decide if American Water is right for you.