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      AppFolio

      Engaged Employer

      AppFolio Customer Service Manager (CSM) reviews

      5.0

      100% would recommend to a friend

      (3 total reviews)
      avatar

      Shane Trigg

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      5.0

      Work/Life balance

      4.0

      Culture & values

      4.0

      Diversity & inclusion

      4.0

      Senior management

      4.0

      Compensation and benefits

      3.0

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      3 reviews
      5.0
      Jan 27, 2026

      CSM

      Customer service manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, supportive co-workers and management

      Cons

      I was hired remotely during covid and that was very difficult to find success within my role

      Related searches: AppFolio Customer Service Manager (CSM) jobs | AppFolio Customer Service Manager (CSM) salaries | AppFolio benefits | AppFolio interviews
      AppFolio reviewsAppFolio Customer Service Manager (CSM) reviews

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