Avaya reviews

3.3

47% would recommend to a friend

(3,584 total reviews)
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Alan Masarek

47% approve of CEO

29% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Jan 9, 2026

Great people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

• Strong enterprise reputation and trusted by major global brands • Flexible deployment options (Cloud, On-Prem, Hybrid) • Industry-leading voice reliability and uptime • Growing investment in AI, digital, and orchestration • Clear vision for next-gen customer experience (Infinity platform) • Loyal customer base with deep partnership roots • Skilled engineering teams committed to modernization • Broad integration ecosystem • Strong strategic pillars guiding the future • Bright long-term product outlook

Cons

• Legacy complexity can slow modernization • Market perception lags behind actual product progress

5.0
Oct 6, 2025

Software Architect

Recommend
CEO approval
Business Outlook

Pros

Remote work, Great management, cutting edge tech

Cons

None that comes to my mind

Viewing 1 - 3 of 3,584 Reviews

Glassdoor has 4,097 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.