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BuildOps

Engaged Employer

BuildOps Customer Success Manager (CSM) reviews

3.3

53% would recommend to a friend

(3 total reviews)
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Alok Chanani

57% approve of CEO

57% positive business outlook

Ratings by category

3.3

Culture & values

3.3

Diversity & inclusion

3.3

Senior management

3.3

Career opportunities

3.2

Work/Life balance

2.8

Compensation and benefits

Ratings by demographic groups

Reviews by job title

3 reviews
5.0
Jul 3, 2026

Incredible office culture

Senior customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

The office culture is incredible. Bouncing ideas off each other, feeling the excitement of wins together, and brainstorming how to be more efficient and effective in a live space while being able to also work remotely 2 days a week helps work/life balance.

Cons

Typical startup turnover and changes to be expected if you are used to this it’s just riding the waves out.

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BuildOps Response
2w
Thank you so much for this review. The way you described collaboration and celebrating wins together is exactly the kind of energy we want in the office, and it's great to hear the hybrid setup is working well for your balance. We appreciate you being part of it. -BuildOps Team
1.0
Apr 7, 2026

CSM

Customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

working from home twice a week

Cons

would not recommend anyone to apply here

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BuildOps Response
3mo
Thank you for taking the time to share your feedback. We're glad the hybrid schedule has been a positive part of your experience. We want to better understand what's behind your concerns so we can address them. Your HRBP is a great resource to reach out to and is there to support you. - BuildOps Team
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