51% positive business outlook
Pros
Right from the start of the pandemic and consistently onwards CapTech's leadership has been quite transparent regarding their reasoning and decision making process for any changes that may significantly impact the employees. They've set clear expectations of what to expect and when to expect it by and the stability is quite reassuring. We've transitioned into an interim new normal still with a strong focus on client delivery and embraced the need for cross-office collaboration despite the challenges of fully remote work and project teams. I am confident in CapTech's ability to transition back afterwards, especially with the conscientious effort being put into maintaining a strong company culture and work / life balance.
Cons
Benefits package is not as competitive compared to other companies.
Pros
Very cool office space from an aesthetic end of things (see cons though) Uptown Charlotte location good for after-work activities Fun and supportive peers Some travel opportunities if that's what you're up for
Cons
Space The warp speed turnover and lack of space equates to a hot mess of people sitting at picnic benches in the kitchen or sitting on floors to do work. Compensation and benefits Salaries are paltry and barely within the average for most positions. Worst benefits package I have seen compared to quite literally every other job I've held. Leadership In Charlotte they are either incompetent or play favorites (or both) Lack of feedback Reviews and feedback are a joke. You will get fired with zero warning, zero prior discipline, and no history of mistakes, simply because a senior staff member doesn't like you on a personal level, end of story. I can't tell you how many people, who were excellent employees and put in 50-60 hour work weeks, I've seen this happen to, and then had it subsequently covered up by HR. It's one HUGE high school clique. Insane turnover I've never seen anything like it. It's a revolving door working at hyper speed. Picture a jet turbine. You have GROUPS of new hires quite literally every other week and so many people leaving that you have trouble keeping track. After-hours events It's an unspoken rule that your lack of attendance to these is held against you by senior managers, even if you have legitimate after-work activities that prevent you from going (Dr appointments, picking up your kids, etc). They won't do anything obvious to you about it in the open, but they will make sideways comments and use it as a means of playing favorites with other employees over you. Lack of direction, suppression, and huge bench periods I knew several people there who had been "on the bench" for up to 5 months or so, even when there were positions that had come available in that timeframe. Usually this happened to female developers, while the openings went to the male ones. If you are on a project, you are often not given any specific direction or idea of where you're supposed to insert yourself, and you have a huge chance of being outright prevented from speaking to clients. This was so bad that multiple times projects and presentation materials I completed entirely by myself, had to be presented to clients by someone who was more of a "favorite" and who often could not explain the work well because they were unfamiliar with it. Sabotage Some instances of senior staff purposely changing work someone did or misleading them in doing their work so that they could hold the contrived mistakes against them, especially when they didn't like the person and were looking for a means of getting rid of them. This company and this office in particular, is a terrible place to work. I left because I couldn't see a future for my career here and I still think it's the best decision I've made for my career to this day. Honestly, it's not worth the hassle because you will either be looking for work again in the next few months because you can't stand the place or because you were forced out by the rampant bullying that is enabled at this office.
Pros
CapTech is consistently one of the top firms to work for and joining here has been the best decision that I've made in my entire life. At CapTech you will work with some of the brightest minds in the field, enjoy the perks and competitiveness of consulting work, while also maintaining a great work/life balance and working as a team with other CapTech employees who care more about the client and team succeeding than they do about individual accomplishments. Management at CapTech has consistently done a great job at keeping the culture alive and well even when growing into a national consulting firm. At CapTech, you don't feel like just another number on the spreadsheet like you will at a Big Four firm, you feel like family. Upper management, even all the way up to Kevin McQueen, the CEO, works to know the names and accomplishments of everyone working at CapTech. Work/life balance and compensation here are great. CapTech recently ranked in the top 5 consulting firms in the US for work life balance and the results speak for themselves. The compensation is on par with other firms in the industry and will continue to improve as CapTech grows. Benefits here are also great - HR and management really went to bat for CapTech when deciding the benefits package. They offer good healthcare options including an HSA, 401k match that is on par with other top firms, a cell phone, laptop, tons of paid time off, as well as many others. Overall, my experience with CapTech has been nothing but positive. They've really allowed me to grow professionally while maintaining a great life outside of work as well.
Cons
There are currently no cons that come to mind. Overall, the company culture, career opportunities, compensation and work/life balance are great - much better than any other consulting firms in the areas that CapTech operates.
Pros
I give CapTech a lot of credit how they handled the Covid crisis. Leadership tried hard to keep most consultants on the payroll.
Cons
Like many others have already described, CapTech is increasingly dominated by a culture of favoritism and group-think. Like many woke companies CapTech has spun up “Diversity-Inclusion-Belonging” committees. Not only do those groups siphon significant energy and effort away from the actual work but in reality CapTech is not interested at all in any diversity of thought: If you voice your own opinion or – HORROR! – venture to give constructive feedback about work or processes, many CapTech “leaders” react like sulking teenagers. And worse, some of them start spreading rumors and lies behind your back. And the Leadership (i.e. the Good-Old-Boys&Girls club in Richmond) doesn’t care that for years you have received accolades from your coworkers and clients alike. They rather protect their cronies and will sooner or later try to push you out. CapTech leadership constantly brags that they are making such wonderful, interesting jobs available. But the reality is that a lot of engagements are “extended workbench”-type jobs, and the Leadership awards most of the interesting positions to their cronies which in turn then also leads to faster promotions for them. Favoritism / Group-Think / Intrigues: It is the most toxic environment I have experienced in my entire career. CapTech also completely missed the boat with regard to compensation: By now you can easily get 15-20% more at other companies. And the (health-)benefits package is getting sub-par, too: HR started catering to special interests to the detriment of the benefits for all: The health plan now covers the costs for “Fertility Treatment” (REALLY?!?) but the contributions to the HSA have been drastically reduced. CapTech leadership and HR are totally tone-deaf regarding what is going on in the company: Good, experienced people are quitting at an increasing rate. By now the response rate of “employee surveys” is abyssal (It should tell you something when a large portion of your employees doesn’t respond anymore…). Finally, don’t believe all those (independent) “Best Work Place”-awards: Leadership strongly urges (to the point of pressure) everyone to submit positive reviews.
Pros
The Good: CapTech has a wonderful small company feel - even though the company is growing rapidly, you still get to know everyone fairly quickly and there is a general sense of friendly camaraderie. They do a great job of hiring a lot of incredibly smart and talented consultants. There are numerous opportunities to take on important and meaningful internal work and get involved in leadership roles. The salary and benefits package is very competitive. You are never pigeonholed - there is a lot of flexibility to decide you want your career to go and which skills you would like to develop, and plenty of company-sponsored training to help you get there. The staffing team does a great job of placing consultants into roles that are in line with their ultimate career goals. CapTech also has a number of large clients where you can get involved in challenging, fun, high-profile projects.
Cons
The Bad: Hire a diverse workforce. There is a lack of diversity at CapTech in terms of personality. There is a fine line between hiring people who fit the company culture and hiring people who all fit the same sorority/ fraternity mold of being extroverted, ingratiating, and compliant. For example, at CapTech introversion is often looked down upon as a lack of soft skills, even if the introvert is very personable. Create an environment where all types can thrive and where people celebrate those who have different approaches rather than alienating them. This probably comes down to training and lack of exposure to diverse types of people. Live your core values. Even though the company has done their best to try and create a feedback process that is based on the core values, because of company culture it often ends up being based almost solely on how much the other consultants on your account like you personally, whether or not you actually work with them. There is much more of an emphasis on developing friendly relations with other CapTechers than on actually adding value, which is exacerbated by the fact that they often don't explicitly collect client feedback. This expectation makes it practically mandatory to attend team outings, company events, join company sports teams, etc. It also makes for an extremely arbitrary rewards system (e.g. one consultant who yelled at a client got promoted whereas another who quietly added value was overlooked). If consultants were rewarded based on how well they lived up to the core values rather than who their drinking buddies are, career advancements and client placement would be much more of a meritocracy. Empower your employees to truly be consultants, not just staff aug. Most clients hire CapTech consultants into staff aug type roles where they basically fill a gap in a client project team. This wouldn't be a problem if they were still treated as consultative subject matter experts. However, the current CapTech culture is typically one of compliance - compliance with clients' ideas even if there are clearly better avenues to suggest, and compliance with the desires of CapTechers with a higher job title than yours. There is not much value add going on in terms of actually proposing strategy, and any form of pushback is considered aggressive. This is one of the main reasons the company attracts, but does not retain, good talent.
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