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      Customers Bank

      Engaged Employer

      Customers Bank reviews

      2.6

      34% would recommend to a friend

      (175 total reviews)
      avatar

      Jay S. Sidhu

      41% approve of CEO

      40% positive business outlook

      Ratings by category

      2.7

      Diversity & inclusion

      2.7

      Compensation and benefits

      2.5

      Culture & values

      2.5

      Work/Life balance

      2.5

      Career opportunities

      2.4

      Senior management

      Customers Bank has an employee rating of 2.6 out of 5 stars, based on 175 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Customers Bank employee rating is 30% below average for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      175 reviews
      5.0
      Jul 6, 2026

      Excellent work-life balance with great facilities and support

      Senior client associate-officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The organization offers an excellent work-life balance, personalized training and development opportunities, a fully equipped on-site fitness center, a modern and well-maintained office environment, scholarship opportunities for employees' children, engaging employee appreciation and networking events, opportunities for career growth and advancement, a collaborative team culture, and a strong commitment to employee well-being and professional success.

      Cons

      Enhanced oversight of group leadership is needed to ensure consistency in management practices and adherence to organizational standards.

      5.0
      May 11, 2026

      Exciting growth comes with high expectations

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced and entrepreneurial environment. Lots of opportunity to be creative and build something that you can own. I've been here a few years now and it's been exciting to be part of the growth. Management is generally supportive and are hyper-focuses on a customer experience.

      Cons

      The pace can be demanding, especially during periods of growth or organizational change. Change management can sometimes be an afterthought and impact team workload when new bankers are brought on. Expectations are high... need to be agile and driven to survive here. Deferred equity on bonus is too high.

      5.0
      Jan 21, 2026

      Great Place for Oppertunity

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Strong structure for entry level team members to develop skills and level up to next rung of the ladder - Generous PTO time - Strong healthcare benefit package

      Cons

      401k Match could be a bit higher

      Viewing 1 - 3 of 175 Reviews
      Related searches: Customers Bank jobs | Customers Bank salaries | Customers Bank benefits | Customers Bank interviews
      ReviewsCustomers Bank reviews

      Glassdoor has 186 Customers Bank reviews submitted anonymously by Customers Bank employees. Read employee reviews and ratings on Glassdoor to decide if Customers Bank is right for you.