Does Dufry pay their employees well?

According to anonymously submitted Glassdoor reviews, Dufry employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Dufry. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Dufry?

49% of Dufry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dufry 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Dufry?

Sales Associate (64) , Manager (17) , Vendedor (17) , Retail Sales Associate (11) , Sales Assistant (11) , Category Manager (8) , Assistant Manager (7) , Cashier (7) , Estagiário (7) , Financial Accountant (7) , Vendedora (7) , Brand Ambassador (6) , Sales (6) , Supervisor (6) , Supply Chain Specialist (5)

What are the pros of working at Dufry according to real employee reviews?

"people are nice" ((in 26 reviews)); "Good Benefits and good work enviroment" ((in 16 reviews)); "Great team to learn about and also great learning challenge" ((in 10 reviews)); "great working environment, room to grow" ((in 8 reviews)); "Nice environment to work." ((in 4 reviews))

What are the cons of working at Dufry according to real employee reviews?

"poor management and only cares about sales" ((in 44 reviews)); "The salaries are low for level of what we offer and our knowledge and security aspect of the job." ((in 22 reviews)); "Long hours and weekend work" ((in 18 reviews)); "Unlike top managers, others are not so happy, there is a big turnover in the company, especially amongst front sales staff that does not make things better." ((in 12 reviews)); "There is no work/life balance and too bad for you if you have something planned and they decide to schedule something at the same time." ((in 7 reviews))

What are the top reviewed Dufry locations?

Miami , Newark , San Juan , Doral , Chicago , Houston , Carolina , Elizabeth , Norfolk , Saint Louis , New York , Juneau , Tomball , San Jose , Denver , Las Vegas , Seattle , Pittsburgh , Fort Lauderdale , Orlando , Sanford , SeaTac , South Florida , Luton , Jamaica

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Dufry

Dufry reviews

3.1

49% would recommend to a friend

(410 total reviews)

Julian Diaz

53% approve of CEO

39% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.8

Culture & values

2.8

Work/Life balance

2.8

Compensation and benefits

2.6

Senior management

2.5

Career opportunities

Dufry has an employee rating of 3.1 out of 5 stars, based on 410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dufry employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

410 reviews

5.0

Apr 19, 2025

Part Time Job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

2 shifts Morning and PM

Cons

The flight gets delayed, so you stay until it leaves.

5.0

Dec 5, 2024

Love it there

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Awesome place, management good, HR too

Cons

Limited room for growth, culture a little underproductive

5.0

May 16, 2023

Loved it

Erp planner

Recommend

CEO approval

Business Outlook

Pros

Great job and people overall

Cons

Some longer hours, but honestly worth it for the mission at hand

Viewing 1 - 3 of 410 Reviews

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