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East End House

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East End House reviews

3.0

32% would recommend to a friend

(13 total reviews)

Michael J. Delia

46% approve of CEO

18% positive business outlook

Reviews by job title

13 reviews
2.0
Jan 28, 2018

Some points going in

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The community that East End serves is filled with amazing people, wonderful kids, and fulfilling work. Co-workers are committed and caring.

Cons

If you are a program director, know going in that you will not be given access to budget information. In general, money is always purportedly tight, but you will never be given access to information in order to actually see what funding is available. I would recommend looking at the publicly available Form 990's for the organization. Funding steadily increased across several years, and costs rose each time to nearly meet but not exceed the level of funding. Simultaneously, programming and number of employees appears to have dropped off. Grant fund requests are written and then funds are used in other areas. It's probable that a rider is attached stating that that may happen, but know that you may face an ethical dilemma where you are asked to essentially take funds from another organization who is actually doing work in a given area by requesting those funds, knowing they will be used elsewhere. The CEO, Michael Delia, comes to work only a few days out of the week, often for less than five hours at a time. Some weeks he doesn't show up to work at all. There is little transparency about his schedule, but critical on-site tasks regarding physical paperwork are often routed through him. Purportedly, he is often off-site working on acquiring funding for the organization, while simultaneously claiming that the organization is in dire financial straits. In general, working at EEH has a malaise about it. A lack of transparency regarding the management of the organization, high turnover rate, and frustrations for anyone working directly with the CEO are common. There are employees at EEH who have worked there for over a decade in their same position without receiving raises. Program director positions appear to rarely be filled through internal promotion, and in the case of every position I saw filled, an external hire filled it.

3.0
Jan 21, 2018
Recommend
CEO approval
Business Outlook

Pros

The children, families and community served through the childcare, school age, and middle school programs, senior programming, and food pantry all make the job worth it. There is a high turnover of staff, but those who are committed make the workplace seem like home, and it provides young people great opportunities for entry-level jobs working or volunteering with children.

Cons

The CEO is disconnected from the day-to-day challenges of running our programs. He overworks staff and directors alike with inadequate compensation, and does not see chronic understaffing as a problem he is responsible for solving. When multiple essential leadership positions were vacant for months at a time, the responsibilities of those positions fell on underpaid staff with little support beyond platitudes and empty promises - that indicates a larger problem that needs to be addressed.

3.0
Sep 15, 2017

Part-time employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The kid are amazing and very fun to spend time with. I learned a lot while working at EEH and grew as an employee and as a person. EEH helps the community though the preschool, after-school, middle-school, and senior programs, long with the food-pantry.

Cons

EEH is constantly understaffed which adds to the tension and negative vibes of the organization. As an employee you do not feel heard and you get a sense that your opinion does not matter. EEH could have amazing potential with new leadership.

Viewing 1 - 3 of 13 Reviews

Glassdoor has 13 East End House reviews submitted anonymously by East End House employees. Read employee reviews and ratings on Glassdoor to decide if East End House is right for you.