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Genesys

Engaged Employer

Genesys reviews

10+ years and this is still a great company! - Product and Marketing Genesys Employee Review

5.0
Oct 20, 2014
Product and marketing
Recommend
CEO approval
Business Outlook

Pros

Genesys is a very innovative company. The CEO is passionate about the company, employee's and solutions. The technology is light years ahead of the competition and Genesys is well positioned to continue to stay as a market leader. Genesys offers many options for career advancement and promotions. It can take time, but it will happen if you put in the effort and stay focused on execution.

Cons

Internal processes can be a little challenging. Many have improved since divesting from Alcatel, but still some remain. Focus can also be a challenge for employees. Balancing short and long term objectives, which can change dynamically can be difficult, but not unusual for a fast growing market leader.

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Genesys Response
11y
Great to hear this positive feedback from a Genesys veteran! We agree, we are lucky to have such a dynamic CEO who recognizes that employees are critical to our success. Having said that, we are sure we can always do more in terms of recognition. We’ll keep that in mind as we enter the new year and continue to emphasize both our formal and informal recognition programs.

Explore other reviews about Genesys

5.0
Jul 22, 2026
Lead software engineer
Recommend
CEO approval
Business Outlook

Pros

Stability, as long as you don't get laid off

Cons

Tends to grow through acquisitions

3.0
Jul 23, 2026
Data scientist
Recommend
CEO approval
Business Outlook

Pros

Remote, stable company, decent benefits

Cons

Low bonus, terrible work life balance, poor organization and data quality

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